University research time is massively increasing after restart

[Sirhara]

This is not just related to Enigma legendary, others are seeing it to.

The time seems to increase from between 2x and 4x the original value. I have a research of 2d 3h becoming 4d 23h after restart.

It looks like something implemented last night?

 

[EnessD7]

yeah me too!
i had that some weeks ago, i told the support about it but all they responded is like always: we are working on.. today AGAIN!!!
i payed a lot for the enigma artifact and thats what i get?

 

[Sirhara]

Just to repeat, this is not specific to Enigma, it's happening more widely and started 12 to 16 hours ago

 

[Radzeer]

The counter is thrown back to the base research time (ignoring, library, university and museum research time modifiers) for all researches started lately.

 

[Agamemnon999]

I’m experiencing this as well and I agree the time gets reset as if the player has no time reductions. It only seems to affect research started today as research I started more than 24 hours ago is not affected. Hopefully that helps narrow down the server side changes to identify the cause.

 

[Mezepotamia]

There was a short outtage of Servers, like a few hours. Since then it behaves like that. I don‘t know if everyone can read this, because I have only unverified posts and not one was approved yet... since 3 days

 

[boomboomboom]

CS says they are aware of the issue

 

[sponge]

I can confirm this, research time gets reset to original values without any reductions.

 

[Menaxa]

1. Fire the manager who is responsible for pushing releases, even if they are not tested enough.
2. Make it a company rule, that all employees have to play the game at least 30 minutes a day.
3. Create test accounts on all ages, which can be reset to a certain test state, and test automatically all features.
4. Employ testers. If you have already, replace them.

 

[Rhabarberbarbar]

The last update is a slap in the face for all loyal players! Apart from the issues mentioned on this thread, game is crashing on retrain, when trying to contact CS, during attack. No quality assurance at all!

 

[Hyhyhy]

Same here, uni time became very long, ignoring all benefits like Atomium and others

 

[Mezepotamia]

Is the C.S. offline right now? They didn’t respond to my ticket now for over a week...

 

[sponge]

TheWise official statement on this? Cs didn’t even bother to respond when I reported this issue.

 

[Agamemnon999]

Does anyone know if this is fixed yet? If not I'll have my citizens work on buildings rather than have them tied up for twice what they should.

 

[TheWise]

Hey all,
I wanted to thank everyone who submitted info regarding this bug as we worked to track down what was causing it. We do have some news to share on this front, we have identified the cause of the bug some players are running into regarding the University Research timers. We're working on a server-side update that should fix the issue, but we don't have an ETA just yet. We'll provide updates in the 8.4 Update thread (https://forums.bighugegames.com/for...ments-ab/667012-alliance-research-v8-4-update) as we have them. Just know that the team is working hard to get this fixed asap, but our fix might not be in place until next week.

 

[loki.dominations]

So everyone done with Mansa Musa, Chief Hiwatava, Even Leo.

All are stupid including me as from the day 8.4 update was introduced , University leaders do not reduce time. Initially upgrade will start at reduced time but as soon as u restart all the game the timer will be reset removing the above mentioned leaders benefit

If u use speed up to complete . You are been had for as soon as u complete additional duration will pop up

The only way to use these leader benefit now is to use crowns to instantly complete the upgrade.

Need a fix soon NEXON please

 

[loki.dominations]

Hey all,
I wanted to thank everyone who submitted info regarding this bug as we worked to track down what was causing it. We do have some news to share on this front, we have identified the cause of the bug some players are running into regarding the University Research timers. We're working on a server-side update that should fix the issue, but we don't have an ETA just yet. We'll provide updates in the 8.4 Update thread (https://forums.bighugegames.com/for...ments-ab/667012-alliance-research-v8-4-update) as we have them. Just know that the team is working hard to get this fixed asap, but our fix might not be in place until next week.

Dear Sir,

Cam some compensation be part of the fix as many players were there in event using speedups only to use extra speed ups. Mostly a average player might have already lost 5 days in university upgrade

 

[oddin]

what about the enigma machine that is also time related?? This HAS to be fixed now too. We endure this bug for months now

 

[Cryos]

Still an issue, fix this!

 

[Cryos]

seems to be fixed now