Unable to log into game after latest update

[Justphil100]

Unable to login following latest update. Getting an internet error "unable to connect to the server"

 

[Joker]

I have same problem.

 

[Justphil100]

Glad is not just me

 

[Deja Trop Tard]

Not sure to be glad

 

[Harlems369th]

Please forward any issues you have to support@bighugegames.com or directly to the CS Team here

 

[Justphil100]

Message sent to CS. Hopefully they will be able to fix soon

 

[Justphil100]

I have same problem.

Do you still have the problem or have you been able to login now?

 

[Dunk]

I could no longer automatically log into the game on my mobile, so I have registered via the browser today. I then tried to log into the game on my mobile with the credentials I have just set up but I get a password mismatch error.

I tried changing my password from this website and having gone through the process (which indicated a successful password change), I could then not log into either my mobile or here with the new password. Currently, I can log into this section of the site with the initial password, but not the alleged new one.

My mobile doesn't accept any password as correct.

https://www.dominationsworld.com/ won't let me use the credentials I submitted or changed and if I try to re-register there, it tells me the email address is already being used.

 

[King Crimson]

Contact their customer service - no-one on here can help you directly.

 

[kcevery]

Have same basis issue when accessing game, getting message ‘Login error. Please try again (501 Server error’. Have reported issue to CS. Hopefully a Service Tech will respond.

 

[DomiNations Support]

Hi all, really appreciate those who have reached out to CS. If we haven't been able to resolve your issue yet, please include your ticket number in your reply so that I can help facilitate.

If you haven't submitted a ticket and are still experiencing issues, please do. You can submit a ticket here: https://bighugegames.helpshift.com/hc/en/3-dominations/?p=web or send an email to support@bighugegames.com

~Thanks in advance

 

[Dimaporo]

Where did I get the ticket sir? Same problem here not able to login sense the update released

 

[DomiNations Support]

@Dimaporo You can submit a ticket via web:
https://bighugegames.helpshift.com/hc/en/3-dominations/?p=web

Or you can send an email to:
support@bighugegames.com

Either will reach us and we'll be able to begin assisting you.

~Hope this helps