Things that need to be investigated!

[witCat]

In the past month, I've noticed several things that have me questioning the game, especially as I consider myself a veteran player. I encourage like-minded players to share their thoughts and opinions.

1. Do you feel that the external server is back? Personally, I think BHG must be raking in tons of money from players purchasing and equipping Fortified Stronghold, especially since that building hasn't been available for over a month! Reporting this to CS takes more than a week or so with an unfavourable outcome.
2. Are players boosting troop or building HP again? I've encountered defensive bases where two bombers can’t take down an enemy’s air defense, even with a 30% boost from the council and an additional 15% from the event—totalling 45% Recon scan damage boost.
3. Sometimes, war matchmaking takes up to 24 hours.
4. As for war crafting, our current opponent has a player with three defensive accounts (as seen in the screenshots of the museum and artifacts), each boasting perfect equipment, armor, and weapon artifacts. What are the odds of that? This player must be incredibly lucky to craft nearly identical artifacts with almost the same stats across all three accounts. Their alliance also has about five attackers with perfect equipment artefacts, what are the odds that all these players are in the same alliance.

 

[Harlems369th]

In the past month, I've noticed several things that have me questioning the game, especially as I consider myself a veteran player. I encourage like-minded players to share their thoughts and opinions.

1. Do you feel that the external server is back? Personally, I think BHG must be raking in tons of money from players purchasing and equipping Fortified Stronghold, especially since that building hasn't been available for over a month! Reporting this to CS takes more than a week or so with an unfavourable outcome.
2. Are players boosting troop or building HP again? I've encountered defensive bases where two bombers can’t take down an enemy’s air defense, even with a 30% boost from the council and an additional 15% from the event—totalling 45% Recon scan damage boost.
3. Sometimes, war matchmaking takes up to 24 hours.
4. As for war crafting, our current opponent has a player with three defensive accounts (as seen in the screenshots of the museum and artifacts), each boasting perfect equipment, armor, and weapon artifacts. What are the odds of that? This player must be incredibly lucky to craft nearly identical artifacts with almost the same stats across all three accounts. Their alliance also has about five attackers with perfect equipment artefacts, what are the odds that all these players are in the same alliance.

View attachment 12389View attachment 12390View attachment 12391View attachment 12392View attachment 12393View attachment 12394View attachment 12395View attachment 12396View attachment 12397View attachment 12398

As always, if you suspect a player of cheating please report it to our CS Team so that an investigation can be made.

 

[yoyotung]

1. 有時，戰爭牽線搭橋需要長達 24 小時。

me too. our alliance search world War over 12 hours.

 

[witCat]

As always, if you suspect a player of cheating please report it to our CS Team so that an investigation can be made.

@Harlems369th Like I said, Ingame CS takes more than a week sometimes 2 to respond. Can you advise on the fastest way of reporting and getting a response? What happened to VIP customer service?

 

[Mahakaal]

As always, if you suspect a player of cheating please report it to our CS Team so that an investigation can be made.

Those artifact are better than legendary many of, no new player has got like them , either scrap those or make new players also get artifcats Iike these. I personally in every war crafting event has crafted thousands of artifcats but never got a single one like these and here seeing someone got all like these, not fair.

 

[oddin]

we did extensive reporting with Jenny and Josh later on. Those two employees really helped combat cheating but now the level of support has fallen. There is no trust that the offenders will get punished for what they did. It is simple. We have stopped reporting them!!

We do know or have strong suspicions when we see foul play. The problem is that CS doesn't know what to look for or they can't due to limitations to your historical data.

Especially when it comes to ww crafting, I don't believe any in CS can distinguish who crafted those perfect artifacts legit and who didn't.
Prove me wrong. That is why we still see defensive bases with Superscore of 450++

 

[Seek]

From what I have experienced with CS team they can’t provide much proof of anything unfortunately. We send countless reports yet to see the same response in please have patience well 9.5 years is allot of patience.

We don’t know if any War Battle is legit (we need proof)
We need the cheaters, servers and exploits fixed.

Not knowing if game is legit kills the spirits of even your most loyal players.

Get rid of FSH or relabel it Offense

 

[Harlems369th]

@Harlems369th Like I said, Ingame CS takes more than a week sometimes 2 to respond. Can you advise on the fastest way of reporting and getting a response? What happened to VIP customer service?

For war issues we've had @IDaedalusI share some insights a handful of times. Please refer to the post here where he talks about timing for WW Matchmaking. For example 50v50 currently has some of our longest wait times due to the small amount of entrants and needing to wait the minimum amount of time before forcing players.

With regard to the Fortified Strongpoint, this is sold bi-weekly, I just double checked to be sure. By our counts, for now, things are still lining up within expectations.

---

The CS Team is still working to make a better experience for everyone, these changes are currently being implemented now, response/resolution times aren't in a satisfactory spot for the team and we're working to improve that. But when it comes to not reporting at all that helps no one. If you do NOT make noise about something you run into it makes it difficult to bring more attention to it.

By make noise I don't mean spamming a thread for a balance fix, you might not even get a response back with what action was taken (if any) when it comes to cheating reports as we've discussed in the past. Sometimes the response could be "thank you for the additional information" as we're running an open investigation. It's not a write off, it is confirmation that you are potentially contributing to a larger investigation. Because of the information over time provided in these investigations we've been able to get a better sense of where faults have been, a very recent one led to the banning of 145+ players.

I completely hear you on the response times and that is being worked on, but that aside you HAVE to report if you want us to do something. The CS Team is very actively making changes to their processes to improve the experience, but you gotta work with us as they get used to a new process and system.

 

[Rafar]

Você sabe quem eu sou e como me encontrar caso queiram mesmo minha ajuda. Meu e-mail cadastrado no jogo é meu e-mail pessoal. Meu nome no fórum e no jogo são os mesmos. Inclusive no Discord app.

Nunca mais me comunico via CS.

Boa sorte aos que ainda acreditam ou têm paciência.

 

[witCat]

For war issues we've had @IDaedalusI share some insights a handful of times. Please refer to the post here where he talks about timing for WW Matchmaking. For example 50v50 currently has some of our longest wait times due to the small amount of entrants and needing to wait the minimum amount of time before forcing players.

With regard to the Fortified Strongpoint, this is sold bi-weekly, I just double checked to be sure. By our counts, for now, things are still lining up within expectations.

---

The CS Team is still working to make a better experience for everyone, these changes are currently being implemented now, response/resolution times aren't in a satisfactory spot for the team and we're working to improve that. But when it comes to not reporting at all that helps no one. If you do NOT make noise about something you run into it makes it difficult to bring more attention to it.

By make noise I don't mean spamming a thread for a balance fix, you might not even get a response back with what action was taken (if any) when it comes to cheating reports as we've discussed in the past. Sometimes the response could be "thank you for the additional information" as we're running an open investigation. It's not a write off, it is confirmation that you are potentially contributing to a larger investigation. Because of the information over time provided in these investigations we've been able to get a better sense of where faults have been, a very recent one led to the banning of 145+ players.

I completely hear you on the response times and that is being worked on, but that aside you HAVE to report if you want us to do something. The CS Team is very actively making changes to their processes to improve the experience, but you gotta work with us as they get used to a new process and system.

@Harlems369th you say Fortified strongpoint is sold Bi-weekly but I can attest that this is not the case, unless sales are different for everyone. The only building sold biweekly I’d say is Nighhawk hanger.

 

[Harlems369th]

@Harlems369th you say Fortified strongpoint is sold Bi-weekly but I can attest that this is not the case, unless sales are different for everyone. The only building sold biweekly I’d say is Nighhawk hanger.

I promise it's on sale right now for all ages. It's not a direct purchase, but it is available at tier 4 within the "+1 Troop Tactics!" banner in the store right now. That runs until 10/14, and you'll see the Fortified Strongpoint return again later this month. *from Bronze - Automation (sorry dawn and stone age)

 

[Nikolay]

I promise it's on sale right now for all ages. It's not a direct purchase, but it is available at tier 4 within the "+1 Troop Tactics!" banner in the store right now. That runs until 10/14, and you'll see the Fortified Strongpoint return again later this month. *from Bronze - Automation (sorry dawn and stone age)

Do the developers have a script that finds all players who have a Fortified strongpoint, Nighthawk hanger and Villa at their base and checks that they bought these buildings? It is quite simple to write. This script needs to be run at least once a week. I am sure that you will find a lot of players using an external server

 

[Seek]

A true accounting and audit of all accounts should be done. It is time to really crack down on the cheating. If account has given BHG zero in revenue and have 20 FSH would be a red flag. A big crack down is needed and steps put in place prevent this in future.

 

[oddin]

It's not a write off, it is confirmation that you are potentially contributing to a larger investigation. Because of the information over time provided in these investigations we've been able to get a better sense of where faults have been, a very recent one led to the banning of 145+ players.

I completely hear you on the response times and that is being worked on, but that aside you HAVE to report if you want us to do something. The CS Team is very actively making changes to their processes to improve the experience, but you gotta work with us as they get used to a new process and system.

ok i hear you!! Lets hope things get better

 

[ARCHER MIKE]

I’m guilty of stopping the cheating reports as it happens so often lately. At least one team a week has external drive or it seems like it. nothing like seeing 4 transports, a few bombers and 8 fighters all non stronghold that hit your MS, TC at the same time. Or how about those players with nothing in there museum yet they can deflect all shots as if zooks are using pellet guns to it take 3 recon hits with all your planes on MS and repeating this 3 times but after 90 seconds to 2 minutes everything is gone and the Missile Silo is still at 60%hp. So irritating when that happens. By the way no coalitions used either by cheater enemy. It should be an easy 5* instead barely get 1 star.lll

And I did not see a reply about the VIP as VIP was nice a few years back but the merging and new talent working on Dominations isn’t better. I know I shouldn’t complain about a game I have played for almost a decade now as that’s a record for me but I can tell you the chat rooms are very quiet these days. Players showing up but all it takes is one really bad update and that’s it, more players quitting. It’s like those marriages or even non married couples become roommates and the love isn’t there anymore. Players just going through the routine.

Some of us have every upgrade in the game done so there is nothing to work on except Generals and by next year those will all be maxed out. I personally don’t like working on them as it inflates my level and that might work against me for war matchups.

Im hoping the next Age gets released soon that comes after Auto Age. The problem is so are so many others and we all have been hoarding our speeders for that day. lol

My clan gave up on the ‘win’ being so important and added 5 to 10 players to wars that we know will not show up for attacks but we want more xp so we hit each base for a star and call it a day. Boring and just going through the motions atm. Hoping next updates are not always about improving defense. I get it that Dominations wants fewer ties as that was boring a few years back except it forced us to learn how to fast attack to win those ties. Right now we don’t have to learn anything new other than the season changes every 3 months which helped the game a lot as that did force players to change troops and tactics and stronghold troop choices.

im actually wondering how this new log in is going to work for players sharing a device with family so each has its own account in Dominations.

Done ranting. lol

I apologize to the author who started this post as I got off subject a bit. Just tired of the cheating. Why doesn’t Dominations look into the servers from Korea and china to start as those countries do not punish like other countries. For some of them, hacking these games is simply bragging right to their friends for a day or week. Most of the cheating comes out of those servers so put bot police on it. lol

 

[Harlems369th]

Do the developers have a script that finds all players who have a Fortified strongpoint, Nighthawk hanger and Villa at their base and checks that they bought these buildings? It is quite simple to write. This script needs to be run at least once a week. I am sure that you will find a lot of players using an external server

A script like that is how I was able to share this above

With regard to the Fortified Strongpoint, this is sold bi-weekly, I just double checked to be sure. By our counts, for now, things are still lining up within expectations.

The amount of possible purchases, how many have been purchased, and how often this building has been on sale is lining up within expectations.