Gmail Login deleted my base

[bubbaville]

Tried positng on Reddit and CS. Not having any luck with help. Has anyone had any issues logging in with Google? The game asked me to log into Dominations World, I logged in with Google by mistake, I normally log in with email and PW. It created a new base with that Gmail account. Now I cannot login with email, even one the website it says "This account has been given new sign-in credentials"

CS says they need to verify that I am the account holder by naming all of the devices I have used to access my account over the last 5 years! What the heck? Who knows that? Why can't they verify like every other company in the world. Send an email to the account!

 

[GO Mod]

Tried positng on Reddit and CS. Not having any luck with help. Has anyone had any issues logging in with Google? The game asked me to log into Dominations World, I logged in with Google by mistake, I normally log in with email and PW. It created a new base with that Gmail account. Now I cannot login with email, even one the website it says "This account has been given new sign-in credentials"

CS says they need to verify that I am the account holder by naming all of the devices I have used to access my account over the last 5 years! What the heck? Who knows that? Why can't they verify like every other company in the world. Send an email to the account!

Hello bubbaville,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.

 

[Blanchard Serge]

I had this problem. When I launched the game I came across the “dominatins World” login screen. I cannot log in with my email address that I use.
If you leave on the Google connection inadvertently, you leave in a new city.
1-) I connected to dominationWorld from the computer with my email address, it worked and I could clearly see my 2 "dominations" bases.
2-) Sure of my doing, I restarted my iPhone, and tried my luck again. After several tries it returned to normal.
PS: on my 2nd iPhone, I didn't have this problem

 

[s77449]

Hello bubbaville,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.

How do I contact CS

 

[GO Mod]

How do I contact CS

Hi there, you can contact the CS team by pressing the Customer Service button on the in-game Settings or by pressing the message icon on the bottom right side on the DomiNations FAQ website here.

 

[oliviawilde168]

I'm having a similar nightmare with logging into Dominations. Like you, I usually log in with email and password. But the game prompted me to log into "Dominations World," and I instinctively logged in with Google (using my Gmail) by mistake. Now I'm locked out of my main base! It created a brand new base tied to that Gmail, and when I try to log in with my usual email, I get that infuriating message: "This account has been given new sign-in credentials.

cookie clicker​

 

[GO Mod]

I'm having a similar nightmare with logging into Dominations. Like you, I usually log in with email and password. But the game prompted me to log into "Dominations World," and I instinctively logged in with Google (using my Gmail) by mistake. Now I'm locked out of my main base! It created a brand new base tied to that Gmail, and when I try to log in with my usual email, I get that infuriating message: "This account has been given new sign-in credentials.

cookie clicker​

Hello oliviawilde168,

We’re sorry that you’ve run into this issue. We have sent you a direct message to gather more information and help you get this processed through our CS Team.