Being attack multiple times in a row

Ronald van Antwerpen

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Joined
Mar 25, 2015
Messages
23
Hey Guys,

I was wondering if you have encountered the same bug. So, I've been attacked a great number of times after each other. Now this might not seem weird, but according to the timing of the defense logs, this happened WHILE I was online. The other thing that shouldn't be happening, I actually get defeated in a number of those attacks, but it doesn't give me a peace treaty so the attacks keep on coming. This very annoying bug has cost me tons of resources and is greatly frustrating me in resource hunt (hit me back several days).

Here are some screenshots so you guys can see what I mean:

2 days ago:

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Yesterday:

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Almynz09

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Joined
Mar 26, 2015
Messages
1
I too have the same problem. Not just myself but many other people in my alliance and it is beyond ridiculous! Medal count goes down, resources are forever getting robbed, the same person keeps attacking me and to revenge them is near on impossible as it says they are always online. Please Nexon, fix the issue ASAP.
 

Aussie guy

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Joined
Jan 29, 2015
Messages
368
Some players are using an online program that links their device with a computer that tricks the game into tapping or clicking...it thinks you are still online. It happens in other multiplayer games too. Some games disconnect players after a few hours of continuous online activity. I don't believe that this game does that...thus players are exploiting it.
 
G

Guest

Guest
Hey, all -- thanks for letting us know about this issue. This may or may not be related to the other Peace Treaty issue that followed last week's game maintenance. One thing to note, is that Peace Treaties are typically only issued if a certain percentage of your buildings have been destroyed.

In any case, we'll collect the information that you've provided and forward to the game team for investigation so that they can determine if this is a legitimate issue, thanks!

But to note, you should not be attacked if you are online. Thanks for reporting this and we will look into the issue
 
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Ronald van Antwerpen

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Mar 25, 2015
Messages
23
You can clearly see in my reports that attacks have earned stars, meaning that I should have received a peace treaty for some of those attacks. I've not even been given a peace treaty for an attack that wiped me out 100%..

It happened again last night so this bug is still very much active.
 

Aussie guy

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Jan 29, 2015
Messages
368
Many players in my alliance have also experienced the same issue...multiple attacks even when they are online. From Ronald's posts, he should have been given a peace treaty after each attack. Loss of medals always results in a peace treaty for me. I have also been attacked when I was 3 hours into a 4 hour peace treaty. This has only been happening since the last update.
 

Ronald van Antwerpen

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Mar 25, 2015
Messages
23
Loss of medals should indeed result in a peace treaty. I've now been attacked again, while I was online, which did not result in a peace treaty for me. I think it might, partially, have something to do with the attack window. What happens when you're attacking someone? Does the game still register you as online? If not, that could be the reason why people are being attacked while being online. I will pay more attention to this for myself but it kinda matches my times.

Still doesn't explain why we are not given peace treaties though.
 

Aussie guy

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Jan 29, 2015
Messages
368
Some players in my alliance have been attacked whilst typing text into the alliance chat, or checking another players bases, and whilst in battle mode...it should not happen. Ronald, you are correct, you should definitely get a proper peace treaty for those attacks in your screenshots. This is a game bug.
 

Ronald van Antwerpen

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Mar 25, 2015
Messages
23
And another 5 attacks tonight, while I was online, resulting in a loss for me but no peace treaty. That's about 2 million that I've lost now because of this bug. Is this even being taken seriously? It makes playing this game more frustrating by the day.
 

Dycca Erwindo

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Joined
Apr 3, 2015
Messages
2
Look, the game is freezing, i cant do anything I already reach the goals for raid the barbarian (see what the old man said that i already completed the first step) But the button didnt appear! I already restarted,reinstalled,but the game always comes to this step again and again. Is there any way i could delete the save data and start from the beginning?
 

Wvolf

Community Member
Joined
Feb 28, 2015
Messages
111
Thanks for providing us with more information. We will send over your issue to the game team for further investigation.
 

Ronald van Antwerpen

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Joined
Mar 25, 2015
Messages
23
Happened again tonight, two times. Both times were just when I went into battle.

Can people who experience this bug as well say something about it? Because of a lack of posts from the community managers I get the feeling that this bug is not taken all too seriously.

---
Edit to what I said above. I've been attacked again one minute ago, while I was not in combat. It seems to be very random but the frequency is going up.

Btw. All these attacks happened WHILE I was online.
 
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Wvolf

Community Member
Joined
Feb 28, 2015
Messages
111
Hey Ronald - The only way you won’t be attacked is if you have a Peace Treaty. We will send over the information to the game team for further investigation.

EDIT: Please advise Aulia's post, the game team has confirmed that a player that is online and actively playing the game should not encounter enemy attacks.
 
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Ronald van Antwerpen

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Joined
Mar 25, 2015
Messages
23
Hello Wvolf. So you're saying we can be attacked now while we are online? If this is true, then I don't think it is a step in the right direction. How are you supposed to build up resources then? The motherload of resources are now received from raiding, which you can only do without a peacy treaty. The only way to hang on to those resources is by being online for a considerable period, showing dedication to the game.

If you've changed this mechanic then I think you've made the game rather unbalanced and it will need fixing later on if you want to hang on to players.

Nevertheless, I don't get peace treaties from the attacks which happen when I'm online.
 

Wvolf

Community Member
Joined
Feb 28, 2015
Messages
111
Hey Ronald - I will get back to you with more information. With regards to your Peace Treaties, the game team is looking into it and I have shared your feedback.
 

Jacuer

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Joined
Mar 29, 2015
Messages
41
Being able to attack while players are online, is a recipe for disaster.. Or at the very least, those should be able to control their defense's.. I've noticed that sometimes after you finish an attack, you don't get the battle report. And the battle is also missing in your attack list. Could it be that this bug also prompt a missing shield on the opponent..
 
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