Stuck at loading screen after latest update

[henrykhoa2k9]

After the lastest update (which is related to new nation Korea), I cannot play game. Everytime I open the game on my iPad, it stucks at the loading screen and then automatically turn off the game to the home screen. I did delete the game and reinstall it many times but nothing happen, it still quit to the home screen. How to fix this problem?

 

[Quagmire]

Me too! I've freed up memory but no difference.
Is there any way I can contact my Alliance so they don't evict me for being inactive?

 

[henrykhoa2k9]

I did email to the customer service of the Nexon but that is really not help and my problem is still there.
And when I load game from 2 devices at the same time (my iPad and my iPhone), the second device can load in to my town but it said too many devices and I could see my town through the dim screen, meanwhile in my first device, it could not load the game and still quit to the main screen.

 

[Guest]

Emailing is not a recommended method for contacting support. Please use the website - click Support above, then click on DomiNations, then click Contact us.

 

[henrykhoa2k9]

I did contact them via contact us but there is also no help, they replied those first 3-4 emails and then they provided the link from the helping screen, and nothing fix, I tried all of the solutions before asking them.