- Joined
- Apr 21, 2015
- Messages
- 518
For in-game/bug reporting your first step should be to submit a support ticket to us either using the in-game reporting system or head to our support site and contact us to open a submission form. That link can be found here.
While we much prefer you submit a ticket to our support team, you can still post here in the forum. When doing so, be sure to check other threads in this topic to see if anyone else has already shared a similar issue. This helps to quickly gather information of an ongoing issue, and helps to quickly find potential solutions to solved issues.
If there is no existing thread please post a new thread using the following format (please ensure you have linked your player ID to your forum profile as it helps when investigating an issue):
Platform (Android/IOS):
Device:
If PvP issue War/Matchmaking:
Description of issue:
Frequency of issue:
Additional information:
While we much prefer you submit a ticket to our support team, you can still post here in the forum. When doing so, be sure to check other threads in this topic to see if anyone else has already shared a similar issue. This helps to quickly gather information of an ongoing issue, and helps to quickly find potential solutions to solved issues.
If there is no existing thread please post a new thread using the following format (please ensure you have linked your player ID to your forum profile as it helps when investigating an issue):
Platform (Android/IOS):
Device:
If PvP issue War/Matchmaking:
Description of issue:
Frequency of issue:
Additional information:
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