Museum Loadout #1 Keeps Resetting Itself

drwong

Approved user
Joined
Oct 6, 2015
Messages
53
Great new feature, but my Loadout #1 keeps resetting itself, emptying all my selections, despite choosing and saving my artifacts. The other numbered Loadouts seem to be working fine, OTOH.
 

TheWise

Big Huge Moderator
Staff member
Joined
Apr 21, 2015
Messages
485
Great new feature, but my Loadout #1 keeps resetting itself, emptying all my selections, despite choosing and saving my artifacts. The other numbered Loadouts seem to be working fine, OTOH.

Lets make sure to submit a ticket to the CS Team so that they can take a proper look. In the meantime, for this issue in particular are you selecting a different loadout and it goes back to loadout 1? Or is it as you say after saving your loadout 1 and going back to choose this as your active loadout you find it completely emptied?
 

Great the Chris

New member
Joined
Mar 24, 2024
Messages
2
Great new feature, but my Loadout #1 keeps resetting itself, emptying all my selections, despite choosing and saving my artifacts. The other numbered Loadouts seem to be working fine, OTOH.

I have 2 accounts and in the last war both reset to the first loadout. Another in our alliance had it happen to them as well. We are going to lose the war as a result. What is the point of the this feature if you cannot trust it. From now we are going back to just using the first slot. Great work Nexion.
 

oddin

Approved user
Joined
May 17, 2018
Messages
1,621
bump... this is so irritating

I am trying to sell one artifact and equip another in its place. I do the appropriate actions and after every restart, the museum is as if I didnt even touch it
 

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
800
bump... this is so irritating

I am trying to sell one artifact and equip another in its place. I do the appropriate actions and after every restart, the museum is as if I didnt even touch it
Please submit a ticket to CS Team. Also is this after leaving an alliance, where exactly is this dropping out for you? Is this only on loadout 1? I understand that this is frustrating, but please putting as much detail as you can helps.
 

oddin

Approved user
Joined
May 17, 2018
Messages
1,621
No. This happens without leaving my alliance, on loadout 1.
I was able to workaround by using load out 2 and make it active. Unequip all artifacts at loadout 1. Restart. Load artifacts at loadout 1 and restart. Make loadout 1 the active one again.
 

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
800
No. This happens without leaving my alliance, on loadout 1.
I was able to workaround by using load out 2 and make it active. Unequip all artifacts at loadout 1. Restart. Load artifacts at loadout 1 and restart. Make loadout 1 the active one again.
So this goes back to the original launch of museum loadouts issue of being unable to save/alter loadout 1? You're saying that hasn't actually been fixed for you, and possibly others? Your other loadouts can be edited and activated without issue?
 
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