My file download stops at 305/1401 when I hit “launch game” button on website. CS has now told me I should play my game on a pc instead of my iPad. I have always played this game since 2016 on an iPad. What bs is this? When you flip the switch and we are forced to play through the website, will I lose my game? I am level 438. I will not start over if your faulty tech means I lose access to my game. I have deleted the app and cleared cache. I have a ton of free memory. And game tech support tells me to play on pc. Yet look on website it says game is better on mobile devices and iOS. Anyone have any suggestions??