Chat history disappeared.

[nobodyknowsthetrouble]

Our chat is empty. Why is that?
I'd like to see what happened in my alliance today.

 

[Der BabyHund]

They said they will clear chats as part of their routine maintenance. I believe they had a post on the main page of this forum.

 

[nobodyknowsthetrouble]

Thanks for the tip. After a bit of searching, I found that the announcement only exists on https://forums.bighugegames.com/index.php.
That's the cursed crap with the doubled domain.
There is no announcement on https://xen.bighugegames.com/index.php where I am logged in.
@Harlems369th fix needed. As already mentioned several times: Get your domains under control and into a consistent scheme

 

[ElonMusk]

Thanks for the tip. After a bit of searching, I found that the announcement only exists on https://forums.bighugegames.com/index.php.
That's the cursed crap with the doubled domain.
There is no announcement on https://xen.bighugegames.com/index.php where I am logged in.
@Harlems369th fix needed. As already mentioned several times: Get your domains under control and into a consistent scheme

It was actually on X too, that's where I saw it.

 

[nobodyknowsthetrouble]

Strange. Then either my account is broken or an old message that I had already closed has been recycled.

 

[Harlems369th]

We alerted players via forum alert, Twitter, and Facebook that chat logs would be cleared. Because we posted on Twitter, the DomiNations Prime Discord bot also posts there. We would've liked to alert in-game, but the turnaround to get a translation wasn't ready.

 

[Lezley]

We alerted players via forum alert, Twitter, and Facebook that chat logs would be cleared. Because we posted on Twitter, the DomiNations Prime Discord bot also posts there. We would've liked to alert in-game, but the turnaround to get a translation wasn't ready.

Post in English with an apology? Players can translate themselves, lots of image translation apps. Wondering for days where chat went . Only visit here occasionally, not on twitter or facebook, expect game info in the game.

 

[nobodyknowsthetrouble]

Did the chat have to be deleted again? It can't use up that much storage.
Again without any visible announcement. Really annoying.

 

[KrispyCrame]

They announced it via a banner on the forums. Guess you don't know how to read?

 

[nobodyknowsthetrouble]

BHG probably just doesn't know how their forum software works.
At my end there is and was no banner(!)

 

[nobodyknowsthetrouble]

When I use https://forums.bighugegames.com/index.php (without login), there is a banner. However, without a timestamp, this could be from any time, e.g. the beginning of December or from 2015 ... I just can't recognise it.

But I am permanently logged in to https://xen.bighugegames.com/. After Harlem's note from 10 December, I checked in the settings that all warnings are activated and the option ‘Restore dismissed notices
Any notices you have previously dismissed will be restored to view if you check this option’. The banner was then visible and I closed it. Since then there have been no new banners! So either BHG can't handle the software and reactivates old banners instead of generating new ones or it's a bug in the forum software.
Neither is my problem! @Harlems369th has known about this since 10th December at the latest and has not been able to adapt. A normal forum post would be visible to all.

 

[KrispyCrame]

That's weird because I had the banner through last night. My beef with it was that it just said soon and didn't give a "when", similar to how they do glory decay. A warning it's coming but you never know when. The banner is gone now though.

 

[nobodyknowsthetrouble]

the vague statement is then the next problem ... if I could at least see the warning

 

[nobodyknowsthetrouble]

The argument of saving storage also seems to me to be a smokescreen. In the Alliance, we see a maximum of 100 messages with maximum of 140 characters each. With a little bit around it (name, rank, medal, character encoding) that's maybe 500 bytes per message. So 50 kB per alliance. Let's generously assume the same amount of storage for troop and accelerator requests. Then we are at 100 kB per alliance. Domistats knows 56k alliances; some of them are deleted, new alliances may not be tracked. But even if we generously round up to 100k alliances, then 100k alliances * 100 kB/alliance = 10 GB of data. Probably less. If there is such an effort twice within a month because of 10 GB, then they have other problems.


Instead of a blunt ‘drop table’, they could also only delete messages whose timestamp is older than x days. Then active alliances don't notice anything and storage is saved from inactive alliances.

If BHG really wanted to save storage , then they should remove the 200-day-old messages from the inbox. Or they would automatically upgrade our troop tactics to the highest level (then there would be no need to save 7 different levels for each unit [and at the same time it would be clearer for us]).
Or BHG would stop saving our social names and profile pictures (and distributing them to everyone) ... but that would be asking too much.

 

[King Crimson]

A normal forum post would be visible to all.

This makes more sense but l guess it's too much effort for someone to actually do this.

 

[nobodyknowsthetrouble]

Today, for once, I'm not permanently logged in. As a guest, I am once again (or still?) seeing the message that the chat is being deleted.
@Harlems369th , do you really want to delete the chat a third time? That seems pretty arbitrary.