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Cant play on browser - error conection

DrinkingBird

New member
Joined
Jul 5, 2024
Messages
10
Since yesterday I have not been able to play in the browser, first I could not log in and now it continues to throw errors, attached screenshot.

Anyone with the same problem?

Screenshot 2024-11-06 at 10.06.03 AM.png
 

I.D

New member
Joined
Oct 2, 2022
Messages
23
I did it in a same way just now and after Account confirmation by Xsolla it is working now. THX
After the account confirmation xsolla create a brand new profile causing you to lose all linked accounts 😉 that's what happened to me 😅
Edit. everything is working now. it was fixed
 
Last edited:

King Crimson

Approved user
Joined
Apr 21, 2016
Messages
1,401
After the account confirmation xsolla create a brand new profile causing you to lose all linked accounts 😉 that's what happened to me 😅
Edit. everything is working now. it was fixed
Are you able to load your bases from each of your profiles though? I can't - my screen just hangs no matter which base I select.
 

Necromancer

New member
Joined
Sep 27, 2024
Messages
4
Had the same issue but after logging out I can't even log back in now as it thinks my saved password is wrong so asking for "Help" which should send an email to reset password within 30minutes has had no response!
 

mduffor

Big Huge Moderator
Staff member
Joined
Nov 7, 2024
Messages
45
Had the same issue but after logging out I can't even log back in now as it thinks my saved password is wrong so asking for "Help" which should send an email to reset password within 30minutes has had no response!
Did you get the original password confirmation email? Did the password reset email not go to the same email account? If you send CS your details, they will get to the bottom of it.
 

Necromancer

New member
Joined
Sep 27, 2024
Messages
4
no problem signing in to this forum but Dominations world just won't let me in any more..
having tried to log in that results in the first image named "Login failed"
I tried the forgotten password assist which is the 2nd image "we can help"
I comply with the third step and send them the same email address I've always used which is the 3Rd image "Account recovery"
have checked and emptied all my junk/archived folders but still no email within the promised 30 mins..
login failed.png
we can help.png
Account recovery.png
 

mduffor

Big Huge Moderator
Staff member
Joined
Nov 7, 2024
Messages
45
no problem signing in to this forum but Dominations world just won't let me in any more..
having tried to log in that results in the first image named "Login failed"
I tried the forgotten password assist which is the 2nd image "we can help"
I comply with the third step and send them the same email address I've always used which is the 3Rd image "Account recovery"
have checked and emptied all my junk/archived folders but still no email within the promised 30 mins..

The dialogs you are going through are the correct ones. Check your spam folder for the password reset emails; most of the errors I see in the logs are from people requesting multiple email resets without responding to the first ones sent. Also if you send your log in email to CS and let them know you are Necromancer from the forums, I'll be able to dig into the problem deeper.
 

Necromancer

New member
Joined
Sep 27, 2024
Messages
4
I can't believe the VERY day I get my nice new shiny iMac to go crazy on Dominations world is the day it all goes down the toilet. For all those affected you have my sincere apologies for causing this worldwide outage of Dominations World by getting a shiny new toy!
 

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