Cannot load game.

[True God]

This is becoming a joke. I had to clean the files and now the game doesn't load. A message comes up saying a new update is available and there isn't. Tried uninstalling the game and the same thing keeps happening. The whole app no longer loads.

 

[No Angel]

Did you install through Play Store? How about installing from package file? My case is I used 2 devices. At first the update message popped up in my first device. I ignored then played on second device, not too long the message appeared in my second device as well. I reinstalled on first device hoping that it would somehow help. It worked at first login after reinstall. But then the message appeared again in first device. I removed game from second device then reinstalled.
Both devices work well now.

 

[TinSoldier]

We're looking into issues that could occur on game load. Best bet is No Angel said, to re-install from the App Store.

You can always reach our CS team via the web, and they can investigate as well: https://nexonm.helpshift.com/a/dominations/?l=en&p=all&s=tech-network-device&f=connection-crashing

 

[Diesel_fan]

We're looking into issues that could occur on game load. Best bet is No Angel said, to re-install from the App Store.

You can always reach our CS team via the web, and they can investigate as well: https://nexonm.helpshift.com/a/domin...ction-crashing

I have the same issue. Getting message that there is an update available- clicked ‘update’ and nothing... No update, no game load.. Tried on two different devices with two different accounts. Both Androids - on iOS seems to load just fine.
Removing and reinstalling from the Play Store did not helped.

 

[True God]

Did you install through Play Store? How about installing from package file? My case is I used 2 devices. At first the update message popped up in my first device. I ignored then played on second device, not too long the message appeared in my second device as well. I reinstalled on first device hoping that it would somehow help. It worked at first login after reinstall. But then the message appeared again in first device. I removed game from second device then reinstalled.
Both devices work well now.

What is package file? Anyhow the game still doesn't load. Can't play it any more.

 

[No Angel]

Valid apk file. Download it then install.

 

[Diesel_fan]

We have 3
more player from our alliance experiencing the same issue on Android devices: shows as ‘update available’, but no actual updates. They tried everything: re-installing from Play Store and apk file, resetting device, trying on another device - same issue. Customer support is a joke: we are looking and will get back to you....

 

[Boldy]

Maybe they got banned for cheating!!

 

[True God]

Is anybody going to actually do anything about this issue? I keep getting the update message and the game doesn't load still. Reinstalling doesn't work at all.

 

[TinSoldier]

Sorry to hear you're still encountering issues, True God. You can reach our CS team via the web, and they help sort out your account: https://nexonm.helpshift.com/a/domin...ction-crashing