The GMs have been making good success in encouraging wars (basically a game-community activity) to take place in-game with sufficient numbers.
But now with this bug in the way, it is super counterproductive to the good GMs' efforts spent so far since having no NTGs obviously puts people off in going to war. And it is funny that is selective players only, not affecting everyone generally, have we done something wrong to not deserve any NTGs anymore?!
Referring to this link, it is already a grind for some players to get NTGs in the first place. And now making it impossible to obtain any NTGs (for those bugged) to receive nothing even for 5-star battles is really unacceptable!
https://forums.bighugegames.com/foru...ons-discussion
What really pisses me off even more is that even when I spend time to take screenshots, submit/report this particular bug (players can all agree with me that it is definitely a bug), GMs James, EJ and Ariel are not empathetic and simply shrug it off by replying with this same canned answer "as informed earlier, NTGs are given by chances and are not guaranteed. However, the chances of this being given increases if you have 5-star an enemy after a battle!" What sort of customer service is this? GMs replies:
https://imgur.com/a/RaBC7ca
GMs should respect players time and efforts in reporting bugs and at the very minimum appreciate the report and create a ticket and not just simply shrug off a reported issue without having spent any effort in investigating the issue. We don’t need canned replies, what we need are real Game Masters who are able to support our player community by listening to our feedback and then doing something that’s at least good and practical! May I ask how can someone with no empathy even deserve to be a GM?
