Server disconnecting during battle, lost all my troops and loot

[David Pasquinel]

As the title says. Just came here to say that I just lost ALL my troops and ALL THE LOOT gained during a battle because the server simply kicked me off the game.

In Clash of Clans, when you are dropped off the game in a situation like this, the battle still goes on remotely, as the units follow their AI the way they supposed to be, and you can come back and see the results in the battle reports. DomiNations just said to me "oh, rough luck, mate".

If you are going to grab someone's else concept, at least do that right, please.

These bugs are a middle finger to the player, and kicks the game experience in the nuts.

 

[Wvolf]

Hey there- How frequently does this happen? Also, it would help us greatly to know if this happens while your device is connected to a solid wi-fi connection.

 

[wardogRO]

As i just wrote in the update post,i have the same problem,right after the maintenance.Great connection.I made two attacks one after the other and i get the same deal....all lost.Must be a bug after the update.Now i won;t attack anymore since i don't wanna waste hard work resources ) .

 

[Greg Edge]

Hey there- How frequently does this happen? Also, it would help us greatly to know if this happens while your device is connected to a solid wi-fi connection.

I'm on wifi using an iOS device with a strong connection (sitting right next to the router) the connection is lost every time I try and raid someone. I lose all my troops as a consequence. It didn't start happening until after the maintenance break.

 

[David Pasquinel]

Hey there- How frequently does this happen? Also, it would help us greatly to know if this happens while your device is connected to a solid wi-fi connection.

Got a solid Wi-Fi here, sitting next to the router, running on Android. Happened today, once, and after the server break, just like everyone said before me.

Bugs are killing this damn good game.

 

[Skyhighatrist]

I've had the same issue running on a solid wifi connection on my iPad. Definitely needs to be some kind of fix for this without losing all troops and loot!

 

[kirsteym]

Just adding that this is happening to me too. Right after the recent update, which for me installed about 6 hours ago. Every battle now crashes for me.

 

[2Pain4]

Yep, ruining a great game. Please find a fix asap.

 

[Whatwhat]

This has been a major issue before. You can go through the threads to see. I hope big huge are working on a way to continue the battle like coc so that resources/armies can be saved. This bug has affected me many times but no too regularly. Since the update I havnt experienced it once.

 

[Blyth]

This has been happening to me too. Somewhere between 10 and 30 seconds in to a battle. My connection is strong so I am doubtful it's on my end.

 

[Thorkks]

Hey there- How frequently does this happen? Also, it would help us greatly to know if this happens while your device is connected to a solid wi-fi connection.

Sometimes im not even attacking. Just passing some time looking at my base. I never lost loot (not quite, since i could have more loot if the game didnt disconnect), but my troops... Btw: Android, Router in the same room as i am.

 

[Rod]

Happening to me too. I have been playing since February and have never had an issue until today. Every time I try to raid I get a network error msg about 30 seconds into the battle and the game crashes. I have tried two different wifi networks and it still happens. Signal is strong and my other apps are working fine. Im on an iPhone 5s.

 

[MitchCumstein]

Having the same issue about every third attack today. Get "network error" message and then kicked out of the battle. Always seems to happen when I am dominating an attack! Network connection is good...other devices in the same area not having any issues

 

[David Pasquinel]

Well, that did not pissed me off completely, because i'm still just a post-Iron-Ager getting loot to upgrade the stuffy stuff, but imagine losing yout big bad army at a endgame millions-wide-loot battle turning in your favor?

Big Huge, you can dethrone CoC. Kill the bugs and launch a couple of "mea culpa! here, i gibe some ingame moni" and everything is awes... everything is forgiven!

 

[ch1llboy]

I"ve had this network issue since 1pm pst, twice before the server maintenance, of which were on a -45dBm 80ms 26 by 6 network connection. Those attacks don't show on the attack tab.

Six of the seven battles since the maintenance have the issue. Those show up. Played on either that wi-fi or the 175ms 16-1.5 cellular connection. It has happened multiple times in the town screen as well. nexus 6 and nexus 4 on android 5.1 LMY47D and LRX22C respectively.

It does suck to loose a few minutes and resources at my level, but as long as the issue is FIXED this time(read about this happening since january)... I can just earn that back.

 

[MitchCumstein]

And here we go again. But this time got a screenshot

 

[Rod]

That is exactly what mine says.

 

[ch1llboy]

ditto. one from in battle, one from town screen.

http://imgur.com/a/nnRhl#y5EZenD

 

[Greg Edge]

And here we go again. But this time got a screenshot

Same here. I hope they fix this.

 

[Wvolf]

Hey all! Thanks for all your help identifying this. The game team is currently looking into it and working on a fix. Sorry for the inconvenience!