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Connection error when starting a new task

Redcityradio

Well-known member
Joined
May 31, 2022
Messages
11
French. Drone age. I get a connection error whenever I try a start a new task with my citizens. Whether I try and start a new construction, a new university research, or even hunting animals, digging gold or harvesting food, I always get the connection error message, have to restart the game and see that the new task hasn’t started. Basically, I’m stuck and can’t do anything. iOS on 2 different iPads, still the same. Anyone else? Help me pls, it is unplayable this way! Thanks
 

GO Mod

BHG CS
Staff member
Joined
Jan 17, 2025
Messages
57
French. Drone age. I get a connection error whenever I try a start a new task with my citizens. Whether I try and start a new construction, a new university research, or even hunting animals, digging gold or harvesting food, I always get the connection error message, have to restart the game and see that the new task hasn’t started. Basically, I’m stuck and can’t do anything. iOS on 2 different iPads, still the same. Anyone else? Help me pls, it is unplayable this way! Thanks
Hello Redcityradio,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.
 

xaul

New member
Joined
Apr 5, 2025
Messages
1
Hello:
I have the same issue, since this morning, April 5th, 2025, but there is a detail, the game screen moves to the rigth at landscape rotation, so, the left border of the screen lose the game screen. At rigth border, then, I lose some of the game screen. The "x" mark at top rigth, is partially visible. I am using android 14.
 

GO Mod

BHG CS
Staff member
Joined
Jan 17, 2025
Messages
57
Hello:
I have the same issue, since this morning, April 5th, 2025, but there is a detail, the game screen moves to the rigth at landscape rotation, so, the left border of the screen lose the game screen. At rigth border, then, I lose some of the game screen. The "x" mark at top rigth, is partially visible. I am using android 14.
Hello Xaul,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.
 
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