US Independence Day - Week Ahead 7/30/25

[LuSt]

I'm shocked that you, as game developers, don't know that a maximum of 2 lines are possible. Awkward

Harlems is not a game developer to my understanding. He is essentially a high ranking customer support for the company that interacts with the community on behalf of their team.

I don’t fault Harlems at all for this misinformation because it was relayed to him by a source he thought was trusted.

I am baffled by the ignorance of whoever gave him this information because this is what we have all been complaining about whenever we are told “the data reflects this so that’s why we’re doing it this way”.

Clearly whoever is reviewing the data is oblivious to how the game actually functions compared to how they thought it did. BHG developers need to get their shit together because I spend way too much money on this game for this type of crap.

Once again, I dont fault Harlems here and nobody else should either. You don’t shoot the messenger. Hopefully he’s having the team look into this further.

 

[LuSt]

Additionally, I have a sneaking suspicion that when rerolling artifacts you cannot get a 3rd AV line with the same percentage.

Meaning you can have a war hall artifact with 3 AV lines of 6%, 6%, 3% but you will not be able to reroll that 3% to be another 6%

 

[Funny]

I think you should check your game code, we NEVER get more than 2 lines in game. In recent years, even if the probability is low, this situation（more than 2 lines） should occurred, but in fact, it has never happened

 

[LuSt]

View attachment 13613
^^^ This actually doesn't do the best job of explaining the roll possibilities in our system.

So 'same benefit twice' benefit means "same Troop/Building, same stat, same percentage"

There is a world where you could hypothetically roll an artifact of all lines being the same and having varying percentages.

I believe that your explanation of this is what your game developers intended for the game but unfortunately it’s just not obtainable in the game and never has been before today’s AV’s.

With that said…

I was under the impression today’s event only allowed more than 2 lines for AVs since there’s no legendarys with AV lines, not that your team meant for every troop type to be able to roll more than 2 lines of the same name, but limited to 2 lines of the same percentage.

If this truly was what your team thought was active in the game for the past decade but just realizing now that it’s not, this is a big problem for everyone.

If they change/correct the code now to be able to craft multiple lines for everything it means every players museum that we’ve spent years on are now useless compared to what will possible.

This completely screws over every single player in the community. I will be requesting a mass refund from iTunes for deceptive trade practices if this happens.

Deceptive trade practices is illegal by Consumer Protection from Unfair Trading Regulations, Federal Trade Commission (FTC), and Unfair Commercial Practices Directive.

We spent money on crowns to reroll on artifacts… let’s hope it doesn’t come down to a mass refund from your top players and spenders.

 

[I.D]

plenty of players were ban in the past because of three same lines in the same artifact... and it's a fact. now you are saying the opposite.
the reasons are two
1) you touched the code ...
2) you've not enough information about your product
for too many years the players have been playing at the museum and this colossal bull**** never came out because it didn't exist. now silently you have changed something without saying anything...... and someone on the forum has put a picture with this garbage. sorry but that's all i'm seeing.
thanks to the guy who post the pic.
peace out

 

[LuSt]

 

[goldeneagle]

WHAT IS THE DIFFERENCE BETWEEN ARMOR & WEAPON?

 

[King Crimson]

There is a world where you could hypothetically roll an artifact

Strange use of the word hypothetically - I'm wondering if you meant possibly. One means it's imagined, one means it's possible. Thanks for clarifying that it was never possible.

 

[King Crimson]

How is any of this a rebalance?.

Exactly. Boosting stats, of one troop, is not a rebalance - and boosting it via a lottery is not a fair rebalance.
I don't use AVs & prob never will but this is such a blatant attempt to generate crown usage - and, it's aimed at a limited audience! (the lucky few who may get useful artifacts)
What a waste of bhg resources - resources that could've been spent fixing bugs that affect ALL of us.
smh.

 

[KrispyCrame]

Your odds are increased for AVs during the event; when it ends, the probability will return to the original state, but it'll still be possible for other troops to have four-lined artifacts, just incredibly rare.

Id like to take the time to thank you for your time and effort in responding today regarding this issue. While we agree to disagree on what actually is occurring, these interactions are crucial for transparency and the game itself. So again, thank you for taking the time to respond, talking to devs, etc. Not just on this but every bug, post, etc.

 

[LuSt]

 

[LuSt]

Still relevant and no legitimate response from developers ^^^^

 

[LuSt]

With the event that we're running, the incredibly rare (lightning in a bottle) possibility of getting 3+ benefits in name is increased (specifically for AV benefits since this is the event we're running). When it returns to not targeting a specific set of benefits, the possibility of getting 3+ benefits will remain since this part has NOT been changed at all, but it will be extremely rare, as you're going back into a massive pool of benefit possibilities.

I sense that even sharing us rolling it you'll not be satisfied. I think I've spent enough time on this subject today, though.

Still waiting for an official response to this issue not one where Harlems says he’s spent enough time on the subject- unacceptable.

We want clarity on this subject because there is no “lightning in the bottle” chance when it comes to rerolling lines or the fact that nobody in 8 years has crafted more than 2 lines of the same troop name. Either admit your team gave you false information, that your code was flawed all along, or what is going to be done moving forward. Ignoring such a huge issue will only snowball.

I will continue to share this problem accross all social media platforms- Facebook, X, Reddit, Discord, YouTube, and any others I find. The players deserve better than this. Do better.

 

[LuSt]

I cannot believe the lack of respect your team gives this community. This is disturbing. You literally have every single player telling you the same thing and your team refuses to acknowledge that your code is screwed up. Continuing to gaslight the community!

I do not care what your developers are telling you, there is something wrong here. Their test environment, their code, something is not corresponding with what they say and what is actually in the game.

Take your personal cell phone, download the game, and craft artifacts. Tell me how long it takes you to find an artifact that has a 3rd troop line (that is not AV). If you don’t have the patience to do what all of us have done for 8 years then find an artifact that has 2 lines of the same name and then reroll a 3rd line continuously until you get them to match. The chances of that happening (if possible) should be about 1 in 50 rerolls. Go ahead and do 100 rerolls, it won’t happen. Do 200 rerolls. Do 500 rerolls. You will never see a 3rd line with the same name (excluding AV).

You literally have the best testers in the game telling you there’s a problem… you ignore us.

 

[LuSt]

If the above option isn’t viable, @Harlems369th @TheWise @Davis - The Emissary i request that any of you to please download the game on your phones. I will give you my login information and ask that you reroll this 1st line to see if you can get Library Tech Gold cost.

By your statements you should be able to get 1% or 6% (just not 11%). This piece cannot have AV lines so the event does not effect it.

I currently have over 300,000 crowns. Go ahead and blow through 100,000 crowns rerolling that first line just to prove our point that it is not possible in the game.

 

[Nikolay]

In fact, this is a terrible disgrace. And the longer @Harlems369th tries to justify itself, the deeper it buries itself.

I don't know where exactly the information about the low probability of more than two identical benefits appearing in an artifact was obtained. If this is technical documentation, then it is not relevant and belongs in the trash. If this is the developer's response, then he has low competence and did not carefully study the program code.

You can simply launch an in-game survey for all players, ask if anyone has encountered artifacts with three or more identical benefits. If in your opinion "the probability is extremely low", then at least a few players have seen such artifacts. But the results of the survey will surprise you. Although I will not be surprised if you also do not believe and continue to convince us of non-existent and non-working game algorithms.

Some people should be ashamed ...

 

[TitanKnight]

They can just write a simple SQL query their database (players' museum storage) searching for such artifacts (non-AV)

 

[LuSt]

I’ve reached the obvious conclusion, BHG will never admit any wrongdoing. Instead, they’ll hide behind some absurd excuse like “there’s a 1 in a trillion chance” to roll a 3rd or 4th line, and that’s how they’ll justify AVs now showing more than two lines. It’s a convenient loophole to make the entire player base’s museum progress useless in the future.

The core issue here is blatant lack of transparency. What are the actual odds? They’ve never disclosed them. Their update vaguely says the “chance has been increased” for AVs to appear. Increased by how much? 0.0001%? 500%? They won’t say, and that silence speaks volumes.

So technically, what they’re saying might be true. But let’s call it what it is: deceptive, manipulative, and a slap in the face to all players. The way this entire situation has been handled shows exactly how little you respect your community. One simple act of honesty could’ve changed everything:

“Hey everyone, just a heads up, there used to be a 1 in a trillion chance to get more than 2 lines, but we’re trying something new. We’ve increased that to 1 in 1000 to see how it affects AVs.”

That’s it. That’s all you had to do. Instead, you chose to insult everyone’s intelligence by pretending it’s always been possible and claiming it’ll go back to “normal” after the event ends.

That’s not just dishonest. It’s misleading, disrespectful, and cowardly.

 

[Rollin]

I’ve reached the obvious conclusion, BHG will never admit any wrongdoing. Instead, they’ll hide behind some absurd excuse like “there’s a 1 in a trillion chance” to roll a 3rd or 4th line, and that’s how they’ll justify AVs now showing more than two lines. It’s a convenient loophole to make the entire player base’s museum progress useless in the future.

The core issue here is blatant lack of transparency. What are the actual odds? They’ve never disclosed them. Their update vaguely says the “chance has been increased” for AVs to appear. Increased by how much? 0.0001%? 500%? They won’t say, and that silence speaks volumes.

So technically, what they’re saying might be true. But let’s call it what it is: deceptive, manipulative, and a slap in the face to all players. The way this entire situation has been handled shows exactly how little you respect your community. One simple act of honesty could’ve changed everything:

“Hey everyone, just a heads up, there used to be a 1 in a trillion chance to get more than 2 lines, but we’re trying something new. We’ve increased that to 1 in 1000 to see how it affects AVs.”

That’s it. That’s all you had to do. Instead, you chose to insult everyone’s intelligence by pretending it’s always been possible and claiming it’ll go back to “normal” after the event ends.

That’s not just dishonest. It’s misleading, disrespectful, and cowardly.

it doesn't matter in the end there are only 2 lines anyway, whether they are right or not

there are no 3 or 4 lines except AVs

They can believe what they want, it's just not true even if they try to explain it 1000 times WITHOUT PROOF

 

[King Crimson]

Why are you all so outraged? The company gives you odds like 0.5% from a huge pool of possibilities, so the probability of someone getting it during normal re-rolling is practically hypothetical.
It's just business as usually at bhg.