University alliance speed ups keeps disappearing.....!!

[LuvNapo65]

I'm new to this game and currently in enlightenment age. I keep noticing that the university alliance speed ups keeps disappearing for me. I run two accounts, they happen in both of them. Is this a bug that happens to everyone ??? If this is a bug this needs some attention..... University techs are awfully long and these speed ups provide a significant boost to the research or else it feels like a slog...!! Currently trying to save up tokens to buy some artifacts that reduce time at the time.....!! Please consider this and try to get it fixed. Someone mention this to the devs.

 

[nobodyknowsthetrouble]

The bug exist since Parliament was introduced in 2020.

A potential workaround is to wait in the city until 5 players support your speedup. In very active alliances, this only takes a short time. Request your Speedups when multiple player are online. In less active alliances, it can mean waiting several hours in your city - no battles, no ads, and don't let your device run out of power.

 

[SirBiggun]

Yeah, it’s quite irritating they haven’t fixed this for 5 years…yet keep adding a bunch of new features no one asked for , which are also all bugged

 

[Harlems369th]

As soon as you notice this issue please submit a ticket to our CS Team. We implemented a fix in update 12.21 and haven't been able to reproduce this issue since. But we get players now and again talking about it still occurring with nothing to go off of.

There are a couple of reasons it could disappear:
1) Alliance members clear out the available assists
2) The timer runs out (as university speed ups don't persist until all assists are used like Troop Donation Request)

The sooner, and even if you can note the exact time in your CS report, it can help us thoroughly investigate the issue. However, our personal experiences haven't led us to encounter this issue.

 

[devilden]

As soon as you notice this issue please submit a ticket to our CS Team. We implemented a fix in update 12.21 and haven't been able to reproduce this issue since. But we get players now and again talking about it still occurring with nothing to go off of.

There are a couple of reasons it could disappear:
1) Alliance members clear out the available assists
2) The timer runs out (as university speed ups don't persist until all assists are used like Troop Donation Request)

The sooner, and even if you can note the exact time in your CS report, it can help us thoroughly investigate the issue. However, our personal experiences haven't led us to encounter this issue.

The University speed ups are still disappearing almost everyone in every alliance knows that , i seriously doubt how the bug testers at bhg work ; and to add some more salt in the wound the alliance troops requests are also messed up now they got filled with 1troop and shows it full and sometimes your request if full without receiving troops . honestly patch these bugs or ask your testers play around real scenario with the real teams don't know how can't they see these issues

 

[J6K]

The alliance troop donation bug is super frustrating. you Have to dump incomplete donations to request a new one. being German, dynast league and using completely different set up for main hall battles, I have to dele war setup and change to fighters foot troops and tactics. Change museum layout including showcase. Change all my council then find a base I can get a star on, then change it all back. Why not just let us donate to ourselves until issues are ironed out

 

[theBobNamedDan]

They disappear every time. Never has one stayed if the player logs off. The patch or fix did not change the way the bug worked. Still the same problem.

I can request a Uni speed up and then when I switch accounts to have an alt account assist the first requests and the speed up request disappears. Every time.

Switch to the 3rd account and the request is gone. It is not timing out asI have done this on upgrades that have 2-3 days remaining on them.

I don’t bother reporting this crap anymore as it has been doing the same thing for 5 years.

 

[Nikolay]

This whole thing looks incredibly funny.
Davis wrote that BHG employees are playing in Dominations, but they also claim that the University speedups have been fixed, even though that's not true and the bug still interferes

 

[Harlems369th]

This whole thing looks incredibly funny.
Davis wrote that BHG employees are playing in Dominations, but they also claim that the University speedups have been fixed, even though that's not true and the bug still interferes

Then report it as soon as it happens. You cannot assume that because it happens to you, it happens to everyone and in the same way.

We made a fix, and if it doesn't work, report it to CS.

Reporting on the forums doesn't help solve the issue, as we have no way to track what happened to you or your account. Not reporting to CS means we won't review it again, as we only have hearsay that it's not working, with no access to review an affected account.

Did we resolve one issue, but another persists? Did something happen that gives the perception that it's not working, which we can improve for the player?

Don't want to report it? Don't expect a fix.

 

[nobodyknowsthetrouble]

The alliance troop donation bug is super frustrating. you Have to dump incomplete donations to request a new one. being German, dynast league and using completely different set up for main hall battles, I have to dele war setup and change to fighters foot troops and tactics. Change museum layout including showcase. Change all my council then find a base I can get a star on, then change it all back. Why not just let us donate to ourselves until issues are ironed out

The bug is annoying and occurs far too often. You don't have to change that much. Deploy the donated troops in one of the single player campaigns.

 

[Nikolay]

Then report it as soon as it happens. You cannot assume that because it happens to you, it happens to everyone and in the same way.

We made a fix, and if it doesn't work, report it to CS.

Reporting on the forums doesn't help solve the issue, as we have no way to track what happened to you or your account. Not reporting to CS means we won't review it again, as we only have hearsay that it's not working, with no access to review an affected account.

Did we resolve one issue, but another persists? Did something happen that gives the perception that it's not working, which we can improve for the player?

Don't want to report it? Don't expect a fix.

My uni has long since been fully explored. But I constantly see complaints from alliance members and in messenger chats.

I'd like to propose the following:
After the release of updates with bug fixes, improvements, or new features, send players a link to the feedback form within 3-4 days.

It should contain questions like, "Are all the bugs announced in the update announcement really fixed?"
"How stable is the new functionality?"
"Have any new bugs appeared due to the improvements?"
"How satisfied are you with the latest update?"
Text comment

A misscommication is currently underway. I won't repeat myself for the hundredth time about the quality of testing (despite the colossal work and titanic efforts of the BHG testers), but it's not always possible to implement what is stated in the release announcement. Through the feedback form, the BHG will quickly receive comprehensive information about the quality, usefulness, and player satisfaction.

The university acceleration bug has become a veritable meme; no one writes about it in CS anymore because nothing has changed in five years. I'll write in the chats to encourage more people to write about this issue in CS.

 

[nobodyknowsthetrouble]

If you don't believe the hearsay in the forum, then why not compile some internal statistics on how many of the building speedups receive 5 responses and how many of the university speedups do.

There will be a few university speedups that are filled with 5, e.g. because I can be online on my PC with several accounts at the same time, or because players wait an hour for help until request is full.
However, there will be many more requests that have less responses.

 

[J6K]

The bug is annoying and occurs far too often. You don't have to change that much. Deploy the donated troops in one of the single player campaigns.

The problem is you lose the German tectonic fury unless you get a star in battle.

 

[Nikolay]

The problem is you lose the German tectonic fury unless you get a star in battle.

If you lose in a single player campaign, your Teutonic Fury doesn't disappear.

 

[J6K]

Thanks i didn’t know that

 

[Boldy]

imagine reporting every bug when it happens, you would never play the game
- uni speed ups disapear repeatadly for everybody
- black notice bar on finishing a goal remains at top of screen randomly - force restart needed
- notification on dockyard remains until restart
- choppers deployed via alliance card often remain on edge and dont move or attack
- deploy too many troops in one location and game mechanics freeze and resume once your troops have been slaughered do a level the game can catch up, then you can send planes to kill enemy troops that are slaughtering your troops
- sometimes a recon scan flashes a building indicating its effect, but its actually not effected (seemingly new issue)
- videos often take too long and you need to restart game as it logs you out
- random crashes especially near updates are constant
- everything above is To-Be-Expected game play these days. Dominations being dominations

 

[Boldy]

Then there is the domiworld computer version;
- constantly crashing, i cant pinpoint the cause as its multiple times in a 15min window
- when playing, domiworld version you cant deploy troops via leave finger on a clear area and use the other finger to swap troops, you need to break the screen with finger before swapping troops vs mobile device this is not an issue - but with all the crashes lately i don't play this domiworld version, i leave it for farming etc
- oh, and not as common as it used to be, but when entering the edit base mode, the bastion bug still happens from time to time = where you open the edit screen and there is 1-2 unplaced bastions that need to be put back in their location

 

[SirBiggun]

Then report it as soon as it happens. You cannot assume that because it happens to you, it happens to everyone and in the same way.

We made a fix, and if it doesn't work, report it to CS.

Reporting on the forums doesn't help solve the issue, as we have no way to track what happened to you or your account. Not reporting to CS means we won't review it again, as we only have hearsay that it's not working, with no access to review an affected account.

Did we resolve one issue, but another persists? Did something happen that gives the perception that it's not working, which we can improve for the player?

Don't want to report it? Don't expect a fix.

This is a perplexing response . Everyone in this game has reported the university alliance speed up assist since it’s been bugged, for years now. People have simply given up reporting on it since nothing is ever done. I don’t ever remember it working tbh. The fact you act like this is news to you is very disappointing. Please address and fix this, as well as other bugs that affect the game like the donation bug that only gives partial donations , which then need to be dumped an re requested.
there are also some annoying bugs that don’t affect playability that should be fixed . One is after sending all the ships to explore at shipyard , it still shows the icon as if there is something to collect when there isn’t. Same with the store and the bought events , always shows something to collect or something new to see even though there isn’t. It’s quite irritating for us OCD folks. Although like I said doesn’t affect playability like donations do uni bugs , it is still annoying.

 

[Harlems369th]

This is a perplexing response . Everyone in this game has reported the university alliance speed up assist since it’s been bugged, for years now. People have simply given up reporting on it since nothing is ever done. I don’t ever remember it working tbh. The fact you act like this is news to you is very disappointing.

We released a university speed up fix. If there are persisting issues, they should be reported, as the issue you're running into may be different from what was fixed.

Please address and fix this, as well as other bugs that affect the game like the donation bug that only gives partial donations , which then need to be dumped an re requested.

The partial donation you speak of isn't a bug, but rather how the donation system displays the donation request back to the player. It creates this confusing dynamic because, as you say, it appears that only a portion of donations can be made, making it seem like the system doesn't work. However, when you remove your current donated troops, you'll have that space available for donation. We don't like how this reads either, and we're considering whether and when we'd like to make changes alongside other updates that we have planned. But that's if time/resources allow.

there are also some annoying bugs that don’t affect playability that should be fixed . One is after sending all the ships to explore at shipyard , it still shows the icon as if there is something to collect when there isn’t. Same with the store and the bought events , always shows something to collect or something new to see even though there isn’t. It’s quite irritating for us OCD folks. Although like I said doesn’t affect playability like donations do uni bugs , it is still annoying.

I agree that these can be annoying, but content that doesn't directly affect gameplay is lower on the chopping block.

 

[nobodyknowsthetrouble]

The partial donation you speak of isn't a bug, but rather how the donation system displays the donation request back to the player. It creates this confusing dynamic because, as you say, it appears that only a portion of donations can be made, making it seem like the system doesn't work. However, when you remove your current donated troops, you'll have that space available for donation. We don't like how this reads either, and we're considering whether and when we'd like to make changes alongside other updates that we have planned. But that's if time/resources allow.

Don't take us for fools. We know what we're talking about.
I open two accounts in two windows. The right window request for 43 troops. The left window donates 10 RPGs and one MG = 43 troops. The request disappears from chat.
However, only 6 RPGs and the MG arrive in the right window = 27/43. The remaining troops never arrive, even if I wait another 10 minutes.
Nevertheless, it is not possible to make a new request for the remaining 16. I have to destroy the 27 and request again.