replays are causing game crash

[oddin]

Just did my 2 attacks in WW. One is working fine. The other is causing game crash. The moment of crash is right after i deploy my heavies (paras+gens/mercs)

 

[kent irwin]

I too had a replay crash after someone hit me in multiplayer. One other replay of another attack did not crash.

 

[Harlems369th]

Just did my 2 attacks in WW. One is working fine. The other is causing game crash. The moment of crash is right after i deploy my heavies (paras+gens/mercs)

Sorry that you're running into this issue. Please submit a ticket to our CS Team if you haven't already, too early/not enough information to determine from this whether this is a result of the Replay fixes that went live in 12.18 or something else.

 

[kent irwin]

Sorry that you're running into this issue. Please submit a ticket to our CS Team if you haven't already, too early/not enough information to determine from this whether this is a result of the Replay fixes that went live in 12.18 or something else.

FWIW, I don't recall how long it's been since I had a replay crash but it's been a looong time. The crash I mentioned above was shortly after the update went live.

 

[KrispyCrame]

Sorry that you're running into this issue. Please submit a ticket to our CS Team if you haven't already, too early/not enough information to determine from this whether this is a result of the Replay fixes that went live in 12.18 or something else.

I believe this may be an IOS issue. There are reports of replays crashing in multiple alliances I am in. None of them have androids, all IOS. I have watched the replays they tried to successfully and I am on AOS.

 

[oddin]

I am crashing on Android

 

[BHGAustin]

Hey all, just want to give a quick update. The new crash during replays has been identified, we know it's coming out of General abilities being replayed improperly and will be pushing out a hotfix ASAP.

I hesitate to call it a blessing in disguise, because crashes are never good. However, this also helps us keep moving in the right direction for replay quality.

To give just a little more detail, General abilities were being cast twice during a replay for every one time they were cast in the original battle. That'll send a replay out of sync pretty fast. Our recent work to improve replays in the latest release made this apparent pretty quickly, so this discrepancy will also be fixed ASAP.

 

[oddin]

good to know. thank you both for the quick reply

 

[TitanKnight]

@BHGAustin you might well fix the auto fill speedup as well.
Currently it select all the small speedups first, should be selecting those 5d , 2d first..
It looks like we don't have an option to remove some speedups (need able click a x button on 1h speedup to remove all 1h speedups).

btw, can have that "Fill" button align to RIGHT side? it's not good at near same location as the "Request" button
Have the Request button greyed out when it's not available, that will be easier for us always see the button there.

 

[TitanKnight]

We don't really need auto-fill speedup function actually.
Those speedups are valuable, better do it manually and it's not too much effort.

 

[Harlems369th]

@BHGAustin you might well fix the auto fill speedup as well.
Currently it select all the small speedups first, should be selecting those 5d , 2d first..
It looks like we don't have an option to remove some speedups (need able click a x button on 1h speedup to remove all 1h speedups).

btw, can have that "Fill" button align to RIGHT side? it's not good at near same location as the "Request" button
Have the Request button greyed out when it's not available, that will be easier for us always see the button there.

This is something that was caught with the Auto-speed Up crash issue that we mentioned on forum alert and on social. The team is aware and working to fix. It using 1h speed ups before using the larger speed ups is not the intent.

 

[BHGAustin]

Putting this one to bed, we pushed out the replay crash fix on Friday morning - everybody ought to have that game update by now, and this morning we began rolling out a fix for the speedup auto fill button. So, as the various app stores make the update widely available for download, you all should see that button work, and in the way you’d expect it to.

Don’t hesitate to bump the thread for lingering issues after this evening, I’ll keep an eye out!