Old problem with museum Loadouts of War hall

Nikolay

Well-known member
Joined
Dec 15, 2020
Messages
300
@BHGAustin @BHGSarah hello.
There is a problem with War Hall Loadouts that has been known to many players for a long time.
What is it:
1) The player is in some alliance, he creates a museum War Hall Loadout and activates it;
2) Then the player leaves the alliance;
3) As everyone knows, when leaving the alliance, all the museum artifacts of the War Hall are removed from the slots of the player;
4) The player enters another alliance, opens the War Hall Museum and sees that he has artifacts in the slots. But in fact, the entire military museum is empty and the artifacts are not in the slots, and the player simply sees a Loadout that is supposedly activated;
5) This can be easily verified in World War - go to the opponent's alliance and through the Spy button look at the military museum of the player described above - it will be completely empty;
6) This creates the illusion for the player that the artifacts in his museum will work. In order for them to work, you need to manually reactivate Loadouts, which does not always work the first time;
7) When announcing update 12.20, Harlems369th wrote that he constantly reminds the developers about this problem https://forums.bighugegames.com/ind...showcase-coming-soon.40537/page-4#post-214068 and that it will soon be fixed, but this never happened;
8) Moreover, after update 12.20, all artifacts of the war hall from the Showcase are also removed when a player leaves the alliance. And when entering the alliance, you need to reactivate all artifacts in the Showcase of the war hall and assign the necessary benefits to them, which is extremely inconvenient.

All of the above creates huge inconveniences for players.
Please comment on how well you are informed about this problem and what is the approximate time frame for its fix?
 

BHGSarah

Engineer
Staff member
Joined
Jul 22, 2025
Messages
7
Hiya! Harlems actually has some good news regarding the bug you're describing in #1-7, but I'm going to allow them to communicate it. Rest assured that what they say in their upcoming post has been verified by the engineering team.

Regarding #8, this is behaving as designed -- the active war loadout and the showcase are supposed to be cleared out when you leave an alliance. That being said, I understand why this can be inconvenient, and I'll pass along the word to our designers. The topic of changing this behavior has come up in the past, for what it's worth, and there's been a lot of debating about it internally.

In the meantime, I hope the "auto-assign" button takes some of the edge off when it comes to re-assigning all your showcase artifacts.
 
Last edited:

Nikolay

Well-known member
Joined
Dec 15, 2020
Messages
300
Hiya! Harlems actually has some good news regarding the bug you're describing in #1-7, but I'm going to allow them to communicate it. Rest assured that what they say in their upcoming post has been verified by the engineering team.

Regarding #8, this is behaving as designed -- the active war loadout and the showcase are supposed to be cleared out when you leave an alliance. That being said, I understand why this can be inconvenient, and I'll pass along the word to our designers. The topic of changing this behavior has come up in the past, for what it's worth, and there's been a lot of debating about it internally.

In the meantime, I hope the "auto-assign" button takes some of the edge off when it comes to re-assigning all your showcase artifacts.
Thanks!
 
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