MUSEUMS AND SHOWCASES SHOWING EMPTY DURING ALL CURRENT WARS

[KrispyCrame]

@BHGAustin @BHGSarah @Harlems369th @Davis - The Emissary @mduffor

All current wars that are going on have empty museums and showcases. I am in two alliances and both opponents have nothing showing. I have sent a video to CS in game and Austin via a PM, though I don't want to post it here to give spin times away. Attached are some pictures.

I have also reached out to my opponent who has reported my alliance (alt F4 Exiles) museums and showcases are also empty.

This is a big bug that needs to be fixed ASAP.

 

[KrispyCrame]

We had the team review to confirm that it was purely visual through spy report. If you still notice that to not be the case please submit tickets, it can help pinpoint commonalities and increase the necessity for attention.

Currently, the team confirms the empty spy report is visual and not reflected on your war battle.

I reopened my ticket and submitted videos where two demos take out a silo. The third is just icing on the cake.

This doesn't happen under normal conditions. Hell, one demo took out half a drone command.

 

[I.D]

We had the team review to confirm that it was purely visual through spy report. If you still notice that to not be the case please submit tickets, it can help pinpoint commonalities and increase the necessity for attention.

Currently, the team confirms the empty spy report is visual and not reflected on your war battle.

I hope that “Project Atlas” will be not a poor copy of Dominations.

 

[Boldy]

its clearly a visual bug - and really shows up how much we value a spy report, using bombers against a base that is anti-bombers is just silly, but now its just guessing and hoping for the best. Bombers is an example, same is true for many troops. At first i was like, oh look an empty museum, this is an easy kill, haha could not be more wrong

 

[TinyTobias]

its clearly a visual bug - and really shows up how much we value a spy report, using bombers against a base that is anti-bombers is just silly, but now its just guessing and hoping for the best. Bombers is an example, same is true for many troops. At first i was like, oh look an empty museum, this is an easy kill, haha could not be more wrong

It’s clearly NOT a visual bug. Some of us have been playing this long enough and at a level to know exactly what is active and what is not. Museum and showcase stats are not active.

 

[Kit Lee]

Cost us our win. Like shooting in the dark. Miserable.

 

[Harlems369th]

I reopened my ticket and submitted videos where two demos take out a silo. The third is just icing on the cake.

This doesn't happen under normal conditions. Hell, one demo took out half a drone command.

Something that I didn't know: if you're basing this on replays, showcase buffs aren't taken into consideration for replays. This is a known issue for us that needs adjusting with the replay work that's still in progress. We had a dev clone the base you reported to CS and looked into your other linked bases just to make sure things were working, which they confirmed again that everything is in order.

There is a fix for the spy report on the way, however, if a war already started by the time the fix goes live it will not retroactively populate the spy report.

 

[KrispyCrame]

Something that I didn't know: if you're basing this on replays, showcase buffs aren't taken into consideration for replays. This is a known issue for us that needs adjusting with the replay work that's still in progress. We had a dev clone the base you reported to CS and looked into your other linked bases just to make sure things were working, which they confirmed again that everything is in order.

There is a fix for the spy report on the way, however, if a war already started by the time the fix goes live it will not retroactively populate the spy report.

Thanks for following up with the additional color and transparency. I appreciate the effort from you, and the team, to verify based on the replays I provided.

This makes me feel a lot better in general, though I have some follow up questions if you would indulge me.

1. What caused the bug with museums not showing to begin with? On its face, there shouldn't be a link to chat functions/troop donations. Put differently, I understand the bugs with chat functionality such as not being able to see alliance members being kicked, leaving/joining, etc. However, I cannot logically connect the museum bug to what the game was undergoing maintenance for.
2. With the push to greater replay accuracy it is surprising to hear that showcases are not reflected on current replays. You did note that this is being worked on, but any ETA with this, and more accurate replays in general? I assume the former is necessary to complete the latter and the introduction of the former made the latter more complicated to deliver on.

Thanks again for your diligence and follow up.