MUSEUMS AND SHOWCASES SHOWING EMPTY DURING ALL CURRENT WARS

KrispyCrame

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Jun 8, 2022
Messages
159
@BHGAustin @BHGSarah @Harlems369th @Davis - The Emissary @mduffor

All current wars that are going on have empty museums and showcases. I am in two alliances and both opponents have nothing showing. I have sent a video to CS in game and Austin via a PM, though I don't want to post it here to give spin times away. Attached are some pictures.

I have also reached out to my opponent who has reported my alliance (alt F4 Exiles) museums and showcases are also empty.

This is a big bug that needs to be fixed ASAP.
 

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KrispyCrame

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159
To be abundantly clear, this is not players hiding museums and showcases.

This is at least 45-60+ accounts across multiple alliances who have nothing showing in Museum and showcase.
 

lame_guy

New member
Joined
Oct 25, 2023
Messages
5
Having the same issue. Glad there was a post about it already. Matched an alliance just 3 hours ago and all their museums were empty. Checked our own museums through joining their alliance and we are having the same issue! No showcase, no musuem on ANY accounts.
 

lame_guy

New member
Joined
Oct 25, 2023
Messages
5
Having the same issue. Glad there was a post about it already. Matched an alliance just 3 hours ago and all their museums were empty. Checked our own museums through joining their alliance and we are having the same issue! No showcase, no musuem on ANY accounts.
Seems to be game wide. HUGE issue, fix ASAP. Other family alliances are reporting same issue. Even in war day. 0 musuem or showcase. Still hard to tell if visual or not. War just started for them
 

Arknights P R T S

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Joined
Sep 2, 2025
Messages
24
@BHGAustin @BHGSarah @Harlems369th @Davis - The Emissary @mduffor

All current wars that are going on have empty museums and showcases. I am in two alliances and both opponents have nothing showing. I have sent a video to CS in game and Austin via a PM, though I don't want to post it here to give spin times away. Attached are some pictures.

I have also reached out to my opponent who has reported my alliance (alt F4 Exiles) museums and showcases are also empty.

This is a big bug that needs to be fixed ASAP.

This is the opposing guild member. It's a Skynet T-800 from "태극기 휘날리며". Our guild also has empty artifacts and showcases. We matched with them frequently, so I thought they were trying a new strategy, but this post reveals another bug.
 

Nikolay

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Joined
Dec 15, 2020
Messages
273
@BHGAustin @BHGSarah @Harlems369th @Davis - The Emissary @mduffor

All current wars that are going on have empty museums and showcases. I am in two alliances and both opponents have nothing showing. I have sent a video to CS in game and Austin via a PM, though I don't want to post it here to give spin times away. Attached are some pictures.

I have also reached out to my opponent who has reported my alliance (alt F4 Exiles) museums and showcases are also empty.

This is a big bug that needs to be fixed ASAP.
Same
 

Iron Soldier

Well-known member
Joined
Sep 29, 2022
Messages
17
@BHGAustin @BHGSarah @Harlems369th @Davis - The Emissary @mduffor

All current wars that are going on have empty museums and showcases. I am in two alliances and both opponents have nothing showing. I have sent a video to CS in game and Austin via a PM, though I don't want to post it here to give spin times away. Attached are some pictures.

I have also reached out to my opponent who has reported my alliance (alt F4 Exiles) museums and showcases are also empty.

This is a big bug that needs to be fixed ASAP.
Same for all of our Alliance
 

KrispyCrame

Well-known member
Joined
Jun 8, 2022
Messages
159
now with these wars finally slipping into war day, reports are coming in that museums do not feel active?!! so this just isnt a visual bug.
can a BHG employee please support us on this?!
 

TinyTobias

Active member
Joined
Oct 26, 2023
Messages
57
This is the opposing guild member. It's a Skynet T-800 from "태극기 휘날리며". Our guild also has empty artifacts and showcases. We matched with them frequently, so I thought they were trying a new strategy, but this post reveals another bug.
Can you join our discord server so we can communicate? The link to join should be right on my profile. Thanks.
 

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
1,581
now with these wars finally slipping into war day, reports are coming in that museums do not feel active?!! so this just isnt a visual bug.
can a BHG employee please support us on this?!
The team is aware but this may take some time. Please continue to submit tickets for anyone else that hasn't already.
 

KrispyCrame

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Joined
Jun 8, 2022
Messages
159
The team is aware but this may take some time. Please continue to submit tickets for anyone else that hasn't already.
Thanks for the update, harlems. I appreciate you responding. I also appreciate that this will take a while, but this is an absolutely critical piece to the game - and where many have spent thousands of dollars and crowns, especially with new mythicals, new museum pieces, etc. having this break, in any capacity, is back breaking. I hope there will be generous compensation for this and NOT just 100 crowns.
 

KrispyCrame

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Joined
Jun 8, 2022
Messages
159
Here we go with BHG trying to gaslight and not understand their game.

CS claims it's just visual. IMPOSSIBLE. SILO under recon before this bug took three demolition to destroy. Now it takes 2??! I call bull. Learn your game and your bugs. Towers under recon now take 1 demo. Drone command takes 2. This is not possible unless museum isn't working!

Listen to your players instead of gaslighting. Take accountability.
 

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Harlems369th

BHG Community Manager
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Here we go with BHG trying to gaslight and not understand their game.

CS claims it's just visual. IMPOSSIBLE. SILO under recon before this bug took three demolition to destroy. Now it takes 2??! I call bull. Learn your game and your bugs. Towers under recon now take 1 demo. Drone command takes 2. This is not possible unless museum isn't working!

Listen to your players instead of gaslighting. Take accountability.
We had the team review to confirm that it was purely visual through spy report. If you still notice that to not be the case please submit tickets, it can help pinpoint commonalities and increase the necessity for attention.

Currently, the team confirms the empty spy report is visual and not reflected on your war battle.
 
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