Login issues with new update

[Mhawk]

Hi I updated the game with the new update now I can’t play the game seems to be a issue with the helicopter building I have placed , there is people walking in the background
but i cant click on anything to play The game , the screen seems frozen

 

[GO Mod]

Hello Mhawk,

We’re sorry that you’ve run into this issue. We have sent you a direct message to gather more information and help you get this processed through our CS Team.

 

[Flözcity]

Hello, I have the same issue after the update..also have event buildings active. What can I do?

 

[GO Mod]

Hello Flözcity, we have also sent you a direct message to gather more information and help you get this processed through our CS Team.

 

[Hawki]

Hi, I have the same issue with the game. I have the Helicopter Hanger and when the front screen appears I have the Woman saying "Control your army...." and the screen is locked. I cant press on anything. I can zoom in and out, see animals walking around, etc. But its like the whole screen is locked. The Helicopter Hanger is selected and I can move it around. This happens on my iPad game as well as the browser game when I log into the browser game via my apple ID.

 

[GO Mod]

Hello Hawki, a direct message to gather more information and help you get this processed through our CS Team.

 

[Papa1122]

I also have the same issue. the screen is frozen. All I can do is zoom in and zoom out. But I see the caravan moving in the background.

 

[doordie]

I also have the same issue. the screen is frozen. All I can do is zoom in and zoom out. But I see the caravan moving in the background.