Claiming rewards at Domination world

[Subhajit]

@Harlems369th the Dominations shop is not working. Whenever I am trying to claim my 8 free tokens it says operation failed

 

[KrispyCrame]

Hey all,

This is a peculiar issue, as it is intermittent, affecting people differently and at varying times. This is a backend issue that we don't have direct control over, and we're working with our storefront provider to find a solution. I have no news on when this will be addressed due to the nature of the issue.

We will be reimbursed all of the tokens we miss out on for however long this goes on for? Or will the period be extended again beyond February?

Also ty for looking into this and replying

 

[Harlems369th]

We will be reimbursed all of the tokens we miss out on for however long this goes on for? Or will the period be extended again beyond February?

Also ty for looking into this and replying

It usually fixes itself after about 10 minutes or so, just check back in throughout the day. I don't have any further details at this time.

 

[KrispyCrame]

It usually fixes itself after about 10 minutes or so, just check back in throughout the day. I don't have any further details at this time.

I've tried numerous times on multiple devices throughout the day with no luck... I will keep trying but I don't expect it to go through. I've logged out and back in, cleared cache, tried multiple devices and connections. I got lucky last night before reset and nothing has worked since.

 

[Matar]

Same here

 

[KrispyCrame]

I've tried numerous times on multiple devices throughout the day with no luck... I will keep trying but I don't expect it to go through. I've logged out and back in, cleared cache, tried multiple devices and connections. I got lucky last night before reset and nothing has worked since.

It just worked for me

 

[RokerRoar]

Hey all,

This is a peculiar issue, as it is intermittent, affecting people differently and at varying times. This is a backend issue that we don't have direct control over, and we're working with our storefront provider to find a solution. I have no news on when this will be addressed due to the nature of the issue.

Thanks Harlem

Can you reassure people who are being affected, that will we be issued tokens retrospectively. I’ll be keeping a tally on both accounts

 

[Romeo Jellybean]

We will be reimbursed all of the tokens we miss out on for however long this goes on for? Or will the period be extended again beyond February?

Also ty for looking into this and replying

You want to be reimbursed for something you never had? lol

 

[PrinceDeProphet]

It wasn’t working for me all day on all accounts and on PC & Mobile — BUT I just so happen to click on accepting all cookies on mobile and I was able to claim on all accounts, I don’t know about PC, as I never saw cookies option there. It’s the cookie button on the bottom left of that screenshot.

 

[TitanKnight]

my accounts was able to claim 8 tokens this afternoon.
now tonight 8:30 PM .. "Operation failed"
have to keep trying tomorrow

 

[Futre]

I think I've found the solution... on the DomiNations World website, in the lower left corner, there is a button to set the cookies; press it, and in the dialog box, just set everything as I show here:

This worked for me in Microsoft Edge browser, in PC

 

[Mehalawy]

Not working since few days , can't claim 8 free tokens

 

[Enelessar]

Still not working. Local time 15:48 GMT+8

 

[Cool Guy]

 

[Cool Guy]

It wasn’t working for me all day on all accounts and on PC & Mobile — BUT I just so happen to click on accepting all cookies on mobile and I was able to claim on all accounts, I don’t know about PC, as I never saw cookies option there. It’s the cookie button on the bottom left of that screenshot.

Tried that on Windows PC and it doesn't work.

 

[Zer0 Gravity]

I have been trying to claim on and off for 12 hours and still getting error message

 

[Seek]

View attachment 14074

Getting same error

 

[Auditpete]

It is working as of several hours ago.

 

[Bobortvogel]

@Harlems369th the Dominations shop is not working. Whenever I am trying to claim my 8 free tokens it says operation failed

Error comes and goes.

 

[Davis - The Emissary]

Hey folks. We sent out a one time compensation of 8 tokens to all players for this issue. If you experienced it for more than just one day, reach out to CS. My team has been instructed to check logs and reimburse for any days you were unable to claim up until the time the issue was resolved and within reason. Thanks~

 

[Enelessar]

Hey all,

This is a peculiar issue, as it is intermittent, affecting people differently and at varying times. This is a backend issue that we don't have direct control over, and we're working with our storefront provider to find a solution. I have no news on when this will be addressed due to the nature of the issue.