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  1. EgisPhalanx

    v12.13 Update: iOS Devices Unable to Log In

    @Kai_Li a hot fix to address an issue similar to what you’ve described is now available in the app store. Let me know of this can’t get back into the game after updating. Thanks for your patience - EP
  2. EgisPhalanx

    Not receiving DomiNations World account ‘Forgot Password’ emails

    Let’s get this info into your cs ticket. DM’d you for more details EP
  3. EgisPhalanx

    Not receiving DomiNations World account ‘Forgot Password’ emails

    Ok and just so I’m clear when you try to use your DW credentials to login using the fields in the attached screenshot, you get the “already associated” notification? If so, then I need to have an engineer look into it. Something definitely got wonky if your DW creds don’t work here but they...
  4. EgisPhalanx

    Not receiving DomiNations World account ‘Forgot Password’ emails

    Sign In With Apple is SIWA Can you sign out of Apple and sign in with your DominationsWorld.com username and password using the standard login in the mobile game?
  5. EgisPhalanx

    Not receiving DomiNations World account ‘Forgot Password’ emails

    Hey @Burnner. Bummed to hear that you're still locked out. Have you tried logging out of SIWA and back in using the standard username and pwd that you use on DW? Are you able to log into DW?
  6. EgisPhalanx

    Not receiving DomiNations World account ‘Forgot Password’ emails

    Hey @Burnner, I'm really sorry you're having such a lousy experience with this. I'm going to do my best to help Do me a favor and start by sending an email to support@bighugegames.com since you're having trouble reaching the site Please include any or all of the following information (the more...
  7. EgisPhalanx

    Not receiving DomiNations World account ‘Forgot Password’ emails

    @Pedge.Popovic glad to hear that you're back in the game and thanks @Sjaak for the assist @Pedge.Popovic Appreciate the feedback on the response from CS. I'll discuss with the team to make sure that we do better next time Thanks, EP
  8. EgisPhalanx

    Not receiving DomiNations World account ‘Forgot Password’ emails

    Hi Folks. Terribly sorry to hear that you're experiencing issues with the new login system. We want to get you back into the game ASAP In order to assist us in fixing your issues, please make sure to submit a ticket here: https://bighugegames.helpshift.com/hc/en/3-dominations/?p=web or send and...
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