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World war doesn't work for all players of guild

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  • World war doesn't work for all players of guild

    World War doesn't work for all players of our guild. Noone can reach the world-war-map. This failure exists since weeks.

    By pressing the button, who goes to the map, the circle-symbole in the middle shows up and is working and working ... but nothing happens. The map won't load (see screenshot).

    Than, no other funtcion is working. The only way to end it, is restarting the game. Than all will work again, expect world war.
    This can be repeated again and again.

    And please, don't answer the standard as "empty your game cache, create more memory on your maschine, have a stable wlan, reinstall the game ..." I've done that!
    The ingame-support has answered me this four times in a row without reading what I wrote. I've rewriting with the GMs since a week, but it's useless, they only give standard answers again and again. It's frustrating, that all think, you are dumb. So this is a last try to get help by registring on this forum and telling the bug here.

    And have in mind, all of the guild have this problem, not only me. We all have different machines, different locations, different networks ... the only factor, which is the same is the same guild and the same country, germany, we live (and I'm not sure about this).
    Never ending circle in the middle

  • #2
    Are there any other guilds or players, having this bug? Or are we the only ones?

    Comment


    • #3
      Yeah this has happened to me even on WiFi, not just when using data on my phone.
      *************************************************

      Lord Stark leader of D͓̽ґѧ⒢өηṧ†øn̥ͦΣ

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      • #4
        You're level 217 and still Global. Shouldn't you be Cold War Age by now or at the very least Atomic? 🤔🤌
        *************************************************

        Lord Stark leader of D͓̽ґѧ⒢өηṧ†øn̥ͦΣ

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        • #5
          Change your network to mobile data then use VPN.
          Improvise. Adapt. Overcome.
          ​​​​​​

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          • #6
            Nothing changed since a month ago. World War doesn't work for anyone in our guild.
            And if more than ten different players on different locations with different machines and different networks can't access the world war map, this isn't a thing of network. There's some major bug in the game. How long will it take, to repair it? We are waiting more than two months now. An essential part of the game doesn't work for us!

            And it's also unfair for the events, cause noone in our guild is able to fullfill the quests with stars etc. from world war. If there is a bug on Nexons side, it would be fair to change the quests in events, that all have equal chances to fullfill them.

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            • #7
              Nothing changed for all players of the guild. Seemed, that Nexon doesn't really care about active players. No official answers here and the ingame support isn't helpful, too. Only the same standard answers. The bug exists since beginning of the year.

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              • #8
                This bug just hit my whole alliance yesterday right after we were matched for war. Haven’t received a response from customer support yet.

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                • #9
                  Another month gone and nothing changed. Hey Nexon, are you still working on the bug?
                  If you know about the bug, it is really unfair to start events with worldwar-quests.

                  And by the way, this board is also ridicilous. Now it will again take several days, until the post here is visible for all. Never saw such an ignorant service like here.

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                  • Leviathan
                    Leviathan commented
                    Editing a comment
                    PMing you now to make sure we have all available info for this

                • #10
                  And again, another month ago ... nothing changed. Bug still exist for all players of our guild. It's frustrating. Nexon come on ...
                  And also on the PM, no answer came back, if Nexon is working ion the bug and how long it will take.
                  The whole customer service seemed to be a great black hole.

                  Comment


                  • #11
                    Hello Haro, we have the same issue regarding no access to World War. All guild members are affected. Do you find a solution?

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                    • #12
                      Hey Haro, the team is still looking into what is causing this issue! We have been able to fix some of the Alliances but not all of them.


                      Knueppelklaus, please make sure to open a ticket with Customer Support (https://nexonm.helpshift.com/a/dominations/?contact=1) to make sure your Alliance is on the tracking list while we try to fix these.

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