test

Announcement

Collapse

Bookmark the new forum URL!

Reminder! We have changed the URL of the DomiNations forums to https://forums.bighugegames.com/ Be sure to update your browser's bookmarks today!
See more
See less

Cannot load game.

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Cannot load game.

    This is becoming a joke. I had to clean the files and now the game doesn't load. A message comes up saying a new update is available and there isn't. Tried uninstalling the game and the same thing keeps happening. The whole app no longer loads.

  • #2
    Did you install through Play Store? How about installing from package file? My case is I used 2 devices. At first the update message popped up in my first device. I ignored then played on second device, not too long the message appeared in my second device as well. I reinstalled on first device hoping that it would somehow help. It worked at first login after reinstall. But then the message appeared again in first device. I removed game from second device then reinstalled.
    Both devices work well now.
    Improvise. Adapt. Overcome.
    ​​​​​​

    Comment


    • #3
      We're looking into issues that could occur on game load. Best bet is No Angel said, to re-install from the App Store.

      You can always reach our CS team via the web, and they can investigate as well: https://nexonm.helpshift.com/a/domin...ction-crashing
      Follow Us!
      Facebook: https://www.facebook.com/thebighugegames/
      Twitter: @BigHugeGames

      Comment


      • #4
        Originally posted by TinSoldier View Post
        We're looking into issues that could occur on game load. Best bet is No Angel said, to re-install from the App Store.

        You can always reach our CS team via the web, and they can investigate as well: https://nexonm.helpshift.com/a/domin...ction-crashing
        I have the same issue. Getting message that there is an update available- clicked ‘update’ and nothing... No update, no game load.. Tried on two different devices with two different accounts. Both Androids - on iOS seems to load just fine.
        Removing and reinstalling from the Play Store did not helped.

        Comment


        • #5
          Originally posted by No Angel View Post
          Did you install through Play Store? How about installing from package file? My case is I used 2 devices. At first the update message popped up in my first device. I ignored then played on second device, not too long the message appeared in my second device as well. I reinstalled on first device hoping that it would somehow help. It worked at first login after reinstall. But then the message appeared again in first device. I removed game from second device then reinstalled.
          Both devices work well now.
          What is package file? Anyhow the game still doesn't load. Can't play it any more.

          Comment


          • #6
            Valid apk file. Download it then install.
            Improvise. Adapt. Overcome.
            ​​​​​​

            Comment


            • #7
              We have 3
              more player from our alliance experiencing the same issue on Android devices: shows as ‘update available’, but no actual updates. They tried everything: re-installing from Play Store and apk file, resetting device, trying on another device - same issue. Customer support is a joke: we are looking and will get back to you....

              Comment


              • #8
                Maybe they got banned for cheating!!

                Comment


                • #9
                  Is anybody going to actually do anything about this issue? I keep getting the update message and the game doesn't load still. Reinstalling doesn't work at all.

                  Comment


                  • #10
                    Sorry to hear you're still encountering issues, True God. You can reach our CS team via the web, and they help sort out your account: https://nexonm.helpshift.com/a/domin...ction-crashing
                    Follow Us!
                    Facebook: https://www.facebook.com/thebighugegames/
                    Twitter: @BigHugeGames

                    Comment

                    Unconfigured PHP Module

                    Collapse

                    Working...
                    X