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Reporting cheaters (open to everybody)

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  • Reporting cheaters (open to everybody)

    Hi,
    I want to open a new topic to report cheaters.

    for example cheaters are accounts who are upgrading every single building at the same time. Attached you will find one example of what I mean. Hopefully the support takes this new topic to investigate these and ban them.

    Be careful by reporting cheaters by reviewing the replay! Replays are not recording the fight! Replays are calculating the fight based on the troops and the location where they got released. sometimes the fight could show a different result than the actual fight.

    For now, I just want to blame the obvious cheaters.
    Until it is not fixed, my signature will be:
    Dominations = the better cheater wins!

  • #2
    I have another possible cheater in a world war fight. How is this possible?
    Click image for larger version

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    Until it is not fixed, my signature will be:
    Dominations = the better cheater wins!

    Comment


    • TinSoldier
      TinSoldier commented
      Editing a comment
      Sorry to see your were impacted by this!

      Blessings in World War is a longstanding bug that has been difficult to reproduce in-house. Happy to share this with the team.

    • Terra
      Terra commented
      Editing a comment
      I remember it being mentioned a long time ago as a visual bug. No benefit towards the attacker during WW. The icon just hangs in the corner because it is on his base ready for regular multiplayer use.

  • #3
    Here is another player cheating. 18:42 local time (Germany) attacked by myself (Don Mario)
    all Information you will find on the screenshot
    Until it is not fixed, my signature will be:
    Dominations = the better cheater wins!

    Comment


    • #4
      Here is a new cheater. I attacked him 19:04 local time. All needed information are visible on the screenshot.
      Until it is not fixed, my signature will be:
      Dominations = the better cheater wins!

      Comment


      • #5
        Attacked by me, 11:16am local German time
        Until it is not fixed, my signature will be:
        Dominations = the better cheater wins!

        Comment


        • #6

          Comment


          • #7
            Send these screenshots to support. Expect no BHG to look at them here.

            Comment


            • #8
              Attacked my me today.
              Until it is not fixed, my signature will be:
              Dominations = the better cheater wins!

              Comment


              • #9
                TinSoldier, check out the alliance Одесса VIP.

                Comment


                • #10
                  A couple of days ago, I told tech support about this player - rain. Is this an honest player or just nothing done?

                  Comment


                  • #11
                    I reported cheaters when I encountered them in the game (this was manifested in fights). Recently, I selectively looked at the statistics of players 350+ level (there are about 200 active accounts in total) in my opinion, there are not even half of them honest players. TinSoldier, please comment on my findings!

                    p.s. Just don't repeat the mantra about your serious concern with cheating, pls..
                    Last edited by Uhuru; 01-31-2020, 09:18 AM.

                    Comment


                    • #12
                      Thank you for reporting these suspicious accounts. I'll be sure to follow up with our team as to the state of their investigation.
                      Follow Us!
                      Facebook: https://www.facebook.com/thebighugegames/
                      Twitter: @BigHugeGames

                      Comment


                      • #13
                        TinSoldier Thank you for having a view to this topic. We (the users) try to help you as much as we can. However, please do your best to investigate and blame the cheaters with blocking their login. It is so important for you as a game master to have happy and honest gamers in this game. Otherwise you will loose these honest gamers. That would be the end of domination.
                        can you give us feedback to the reported players? This would make everything more transparent.
                        Until it is not fixed, my signature will be:
                        Dominations = the better cheater wins!

                        Comment


                        • #14
                          TinSoldier is this a bug or is it a result of cheating? (Sorry for this poor quality... has to downsize this image because of an error)
                          Until it is not fixed, my signature will be:
                          Dominations = the better cheater wins!

                          Comment


                          • TinSoldier
                            TinSoldier commented
                            Editing a comment
                            There is an ongoing bug where in rare cases, forests can regrow. Our CS team is able to do some landscaping and remove these extra trees.

                        • #15
                          The next cheater. Some minutes ago. Attacked by El Capitan (Berlin neworder) the Cheater: Luiz
                          attacked at 0:24 10.4.2020 German time
                          Until it is not fixed, my signature will be:
                          Dominations = the better cheater wins!

                          Comment

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